Kayla Dodson
Sparta,TN
Summary
Driven Quality Associate with a proven track record at Perdue Farms, Inc., enhancing product quality and customer satisfaction through rigorous inspection processes and continuous improvement initiatives. Skilled in Quality Management Systems and internal auditing, coupled with exceptional mentoring abilities. Achieved significant reductions in defect rates, demonstrating a strong focus on results and quality improvements.
Overview
11
11
years of professional experience
Work History
Quality Associate
Perdue Farms, Inc.
Monterey, TN
06.2018 - 09.2022
- Improved product quality by implementing rigorous inspection processes and providing feedback to production teams.
- Enhanced customer satisfaction by addressing and resolving complaints in a timely manner.
- Supported the development of a positive quality culture within the organization through continuous education and communication efforts.
- Mentored junior Quality Associates, sharing knowledge and best practices to foster a collaborative work environment centered around continuous improvement.
- Reduced production downtime by identifying potential issues early and working with cross-functional teams to implement corrective actions.
- Participated in internal audits to identify areas for improvement and ensure adherence to established procedures.
- Implemented process improvements based on data analysis, resulting in reduced defect rates and increased overall product quality.
- Maintained open lines of communication with regulatory agencies, ensuring the organization remained in compliance with all applicable standards and industry regulations.
- Trained new Quality Associates on company policies, procedures, and best practices to ensure consistent performance across the team.
- Performed routine equipment calibrations, ensuring accurate measurements were obtained consistently throughout testing processes.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Analyzed quality and performance data to support operational decision-making.
- Monitored product standards and quality-control programs.
- Educated employees on specific QA standards and confirmed maintenance of standards.
- Fixed identified issues to improve workflows.
Caregiver
Right At Home Health Care
Cookeville, TN
02.2012 - 08.2016
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted patients with self-administered medications.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Provided safe mobility support to help patients move around personal and public spaces.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
- Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
- Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.
- Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Efficiently organized schedules for multiple clients simultaneously while maintaining high-quality care standards.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Education
Medical Assistant - Nursing
Fortis Institute - Cookeville
Cookeville, TN02.2012
Ged - General Studies
White County High School
Sparta, TN07.2011
Skills
- Quality Training
- Quality Management System
- Quality Metrics
- Documentation Review
- Standard Work
- Supplier quality
- Product Inspection
- Visual Management
- Process Validation
- Internal Auditing
- Corrective action
- Decision-Making
- Detail Oriented
- Quality improvements
- Public Speaking
- Documentation And Reporting
- Quality Assurance
- Project Management
- Test Cases
Timeline
Quality Associate
Perdue Farms, Inc.
06.2018 - 09.2022
Caregiver
Right At Home Health Care
02.2012 - 08.2016
Medical Assistant - Nursing
Fortis Institute - Cookeville
Ged - General Studies
White County High School