Kayla Durham
Lincolnton,NC
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Warehouse Worker
Target Distribution
Newton, NC
06.2020 - 11.2022
- Coordinated with departments regarding stock issues and discrepancies.
- Collaborated with team members to streamline workflow processes.
- Conducted physical inventory counts and updated system records.
- Supported cross-functional teams for efficient order fulfillment process.
- Maintained accurate records of received and shipped goods.
- Assisted in training new employees on warehouse procedures.
- Tagged and wrote identifying information on containers, boxes and cargo.
- Staged and sorted multiple types of products for loading.
- Identified discrepancies between physical count and computer data.
Server
ITALIANNOS
Lincolnton, NC
06.2020 - 11.2022
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Greeted customers, answered questions and recommended specials to increase profits.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
Education
High School Diploma -
East Lincoln High School
Denver, NC06-2020
Skills
- Guest Engagement
- Guest Relations Management
- Positive and professional
- Professional Appearance
- Suggestive Selling
- Sales Techniques
Timeline
Warehouse Worker
Target Distribution
06.2020 - 11.2022
Server
ITALIANNOS
06.2020 - 11.2022
High School Diploma -
East Lincoln High School
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