Summary
Overview
Work History
Education
Skills
Languages
Timeline
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KAYLA ECHEMENDIA

Marathon,FL

Summary

Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors. Energetic Sales Associate dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing and organizing products to maintain department standards. Hardworking and punctual individual recognized for consistently receiving high ratings on customer feedback surveys.

Overview

4
4
years of professional experience

Work History

Receiving Clerk

Air Alliance
Marathon, FL
09.2024 - Current
  • Received incoming shipments and checked for accuracy of items and quantity against invoices and purchase orders.
  • Updated inventory records to reflect new stock levels.
  • Verified that all merchandise was in good condition upon arrival, and reported any discrepancies or damages immediately.
  • Maintained a clean and safe work area in compliance with OSHA standards.
  • Completed necessary paperwork including packing slips, bills of lading, receiving reports. accurately and on time.
  • Inspected delivered items for damage or defects; returned unacceptable items to vendor immediately.

Sales Associate

Isla Bella Beach Resort
Marathon, Florida
04.2024 - 08.2024
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing, and styling.
  • Provided accurate information about products, price,s and services.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Built relationships with customers to encourage repeat business.
  • Organized stockroom shelves according to size, colo,r or style.

Sales Associate

Bath And Body Works, Limited Brands
Davie, FL
12.2022 - 04.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
  • Provided positive first impressions to welcome existing, new and potential customers
  • Helped customers locate products and checked store system for merchandise at other sites
  • Answered customer questions regarding sizing, accessories and proper care for merchandise

Cashier

Winn-Dixie
12.2020 - 06.2021
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels
  • Worked flexible schedule and extra shifts to meet business needs
  • Helped customers complete purchases, locate items and join reward programs
  • Restocked and organized merchandise in front lanes

Front Desk Receptionist

House of wax
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization

Education

Associate of Arts -

Broward College
Fort Lauderdale, FL
12-2022

High school diploma -

Western High School
Davie, FL

Associate of Arts -

Florida International University
Miami, FL

Skills

  • Team Collaboration
  • Time Management
  • Verbal and Written Communication
  • Guest Registration
  • Front Desk Reservations
  • Scheduling Appointments
  • Administrative Skills
  • Teamwork and collaboration
  • Cash handling

Languages

  • Spanish, Native or Bilingual
  • English, Full Professional

Timeline

Receiving Clerk

Air Alliance
09.2024 - Current

Sales Associate

Isla Bella Beach Resort
04.2024 - 08.2024

Sales Associate

Bath And Body Works, Limited Brands
12.2022 - 04.2023

Cashier

Winn-Dixie
12.2020 - 06.2021

Front Desk Receptionist

House of wax

Associate of Arts -

Broward College

High school diploma -

Western High School

Associate of Arts -

Florida International University
KAYLA ECHEMENDIA