KAYLA ELEY
United South and Eastern Tribes, Inc. (USET)
Nashville,TN
11
years of professional experience
Detail-oriented administrative, compliance, and investigative support professional with experience reviewing sensitive information, researching records, identifying discrepancies and suspicious activity, maintaining detailed documentation, compiling evidence, and supporting organizational decision-making. Experienced in eligibility verification, records management, surveillance operations, financial documentation, grant-related administration, and coordination with Tribal governments and communities. Demonstrated ability to analyze information from multiple sources, recognize irregularities, exercise sound judgment, communicate findings clearly, and follow established procedures with accuracy and discretion.
Work History
PLANNING & INFRASTRUCTURE ADMINISTRATION ASSISTANT
5 Months- Provided administrative and clerical support to Tribal councils, communities, organizational leadership, and planning initiatives, enhancing operational efficiency.
- Prepare, review, organize, and distribute important documents, grant-related materials, and training resources for Tribal Nations and communities.
- Conducted research and compiled information from multiple sources to support Tribal communities and enhance effectiveness of organizational programs and planning initiatives.
- Scheduled and coordinated meetings with Tribal representatives and stakeholders; prepared meeting materials and maintained organized calendars, ensuring effective communication.
- Record detailed meeting minutes documenting discussions, decisions, action items, and required follow-up.
- Review administrative and supporting documentation for completeness and accuracy, identify missing information, and coordinate appropriate follow-up.
- Coordinate official travel arrangements and prepare expense reports with supporting documentation, accurately applying expenses to designated grants and funding sources.
- Maintain organized electronic records and administrative files while exercising discretion when handling sensitive organizational, financial, and Tribal government information.
- Full-Time | 40 Hours/Week | $21.00/Hour
- Supervisor: Hailey Wade, 615-872-7900 | May Contact: No
PATIENT ACCESS REPRESENTATIVE — PER DIEM
2 Months- Verified patient eligibility and reviewed insurance coverage information to determine applicable benefits and requirements.
- Researched and resolved eligibility and coverage-related issues by reviewing available records and verifying information.
- Accurately documented detailed coverage information and maintained complete records supporting authorization and billing activities.
- Applied established Medicare, payer, and organizational requirements when reviewing eligibility and coverage information.
- Handled sensitive personal and financial information with accuracy, discretion, and attention to confidentiality.
- Per Diem | Approximately 30 Hours/Week | $25.00/Hour
- Supervisor: Various supervisors due to multiple location assignments | 530-872-2000 | May Contact: Yes
SALES & MARKETING ASSISTANT
7 Months- Provided administrative and operational support for sales, marketing, promotional, and event activities.
- Researched and compiled information concerning consumer behavior, market demographics, and competitor activity to support organizational initiatives.
- Coordinated information and deliverables among internal departments and external contacts while tracking deadlines and assigned responsibilities.
- Prepared and maintained promotional and administrative documentation and communicated relevant findings and updates to team members.
- Managed multiple priorities while maintaining accuracy, organization, and professional communication.
- Full-Time | 40 Hours/Week | $17.00/Hour
- Supervisor: Beth Wamsley, 615-742-9900 | May Contact: Yes
CASINO OPERATIONS INTERN
1 Year 5 Months- Monitored casino-floor activity and assisted in identifying potentially suspicious financial transactions and behavioral patterns requiring further review.
- Observed transactions involving minimal gaming activity associated with cash-in/cash-out behavior and assisted in identifying activity potentially indicative of financial irregularities.
- Assisted with surveillance reviews involving suspected counterfeit currency and other suspicious activity.
- Retrieved and reviewed recorded surveillance information to establish timelines, document individual activity, and identify relevant patterns or inconsistencies.
- Conducted retrospective searches of available recorded information concerning individuals and incidents of interest.
- Compiled, organized, and maintained evidence and supporting documentation in case files for referral to appropriate authorities.
- Applied established security procedures and exercised discretion while handling sensitive surveillance information and investigative materials.
- Full-Time | 40 Hours/Week | $17.00/Hour
- Supervisor: Thomas Lozano, 833-337-3473 | May Contact: Yes
MARKETING & EVENTS PROMOTION COORDINATOR
1 Year 3 Months- Coordinated promotional campaigns, events, and organizational initiatives involving multiple stakeholders, deadlines, and administrative requirements.
- Researched consumer behavior, market demographics, and competitor activity and compiled findings to support planning and decision-making.
- Coordinated information and deliverables across departments to ensure timely completion of assigned initiatives.
- Prepared and maintained event, promotional, and administrative documentation.
- Communicated updates and relevant information to internal teams and stakeholders while tracking responsibilities and deadlines.
- Full-Time | 40 Hours/Week | $17.00/Hour
- Supervisor: Candice Ramono, 833-337-3473 | May Contact: Yes
MEDICAL RECORDS CLERK
3 Years 11 Months- Maintained and organized sensitive medical records and supporting documentation with emphasis on accuracy, confidentiality, and established procedures.
- Reviewed records for completeness and accuracy and identified missing or inconsistent information requiring follow-up or correction.
- Retrieved, organized, and documented information from electronic and administrative records systems to support authorized requests and healthcare operations.
- Exercised discretion when handling confidential personal information and maintained organized records in accordance with established procedures.
- Communicated with patients, healthcare personnel, and internal departments to obtain, clarify, and document required information.
- Full-Time | 40 Hours/Week | $13.00/Hour
- Supervisor: Lori Swartz, 530-534-5394 | May Contact: Yes
Education
Medical Billing & Coding Certificate, CPC
Certificate - Hospitality & Tourism Management
High School Diploma
Skills
Project Management
Grant management
Travel Coordination
Expense Reporting
Calendar Management
Electronic Records Management
Microsoft Office
Database documentation
Cerner
CORE QUALIFICATIONS
- Investigative Research
- Document & Records Review
- Information Analysis
- Suspicious Activity Identification
- Evidence Documentation
- Eligibility Verification
- Compliance
- Discrepancy Resolution
- Fraud Awareness
- Confidential Information
- Records Management
- Report Preparation
- Administrative Research
- Stakeholder Coordination
- Grant & Financial Documentation
Timeline
PLANNING & INFRASTRUCTURE ADMINISTRATION ASSISTANT
United South and Eastern Tribes, Inc. (USET)
05.2026 - CurrentRead More
PATIENT ACCESS REPRESENTATIVE — PER DIEM
Adventist Health
06.2025 - 08.2025Read More
SALES & MARKETING ASSISTANT
Hard Rock Cafe
03.2022 - 10.2022Read More
CASINO OPERATIONS INTERN
Hard Rock Casino Sacramento
05.2020 - 10.2021Read More
MARKETING & EVENTS PROMOTION COORDINATOR
Hard Rock Casino Sacramento
07.2019 - 10.2020Read More
MEDICAL RECORDS CLERK
Indian Health Service / Feather River Tribal Health
08.2015 - 07.2019Read More
Paradise High School
High School Diploma
Read More
Florida Atlantic University
Certificate from Hospitality & Tourism Management
Read More
Oroville Adult Education Center
Medical Billing & Coding Certificate, CPC
Read More