Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kayla Elizarrey

Lincoln,CA

Summary

Focused project manager bringing several years of developing continuous improvements throughout planning and implementation phases of projects. Demonstrated history of establishing and enforcing adherence to standards of excellence. Well-versed in mentoring and guiding associates to exceed client and stakeholder expectations. Accustomed to cultivating innovative ideas and encouraging new ideas that drive company growth.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Project Manager, Professional Services Engineering

VMware, Inc.
08.2017 - Current
  • Kickoff, Plan, coordinate, track and run projects to successful completion through leadership and project management competencies
  • Develop and execute detailed project plans, schedules, dependencies, critical paths, and other required project collateral
  • Drive critical project management gates and phases to align with execution deliverables and dedication to outcomes
  • Lead project teams and organization resources to ensure collaboration across teams, programs and projects
  • Clearly communicate project status and risk, anticipate blockers and formulate a plan to mitigate
  • Understand the PS business and priorities to ensure programs and projects align and produce desired outcomes
  • Engage with and establish relationships within and outside of the organization to help accomplish project outcomes.

Sr Project Coordinator, Professional Services Engineering

VMware, Inc.
02.2016 - 08.2017
  • Train incoming team members by helping them settle down quickly into the job by becoming familiar with the people, the surroundings, the job and the business
  • Manage a content management program built for the Global Professional Services team
  • Maintain a repository of all documentation that ensures fast retrieval of documents and easily found by the field
  • Upload collected content into VMware’s centralized document repository, entering document details and applying existing taxonomy
  • Maintain project collaboration project sites and documentation
  • Develop organizational process improvements including project templates (status, budget, and incident reporting, plus resource and problem management)
  • Create best practices procedures for projects
  • Generate metrics reports containing data like document usage, age, popularity, etc
  • Assist in generating summary reports containing statistics like document usage, age, popularity, etc.

Project Coordinator, Professional Services Engineering

VMware, Inc.
12.2014 - 02.2016
  • Project manage a ground-breaking content management framework for the global Professional Services team reporting to the Director of Global Content Management
  • Conduct high-level review of collected intellectual property content, curate and share with the professional services organization
  • Upload collected content into VMware’s centralized document repository, entering document details and applying existing taxonomy
  • Perform maintenance such as retagging content and deleting that which is outdated or low usage/value on existing document repository content
  • Attend weekly team meetings to discuss issues, highlight successes and drive greater collaboration across the team
  • Assist in generating program metrics and summary reports.

Receptionist

VMware, Inc.
08.2014 - 12.2014
  • Responsible for providing secretarial, clerical and administrative support ensuring excellent service while exhibiting the utmost professionalism
  • As the face of the company duties include greeting visitors both in person and via telephone and answering or referring inquiries
  • Maintain security by following procedures, monitoring logbook and issuing visitor badges
  • Facilitate safe and clean reception area by complying with procedures, rules, and regulations
  • Perform bookkeeping, filing, and clerical duties.

Education

B.S. Hospitality and Event Management; Event Planning -

San Jose State University
05.2014

Skills

Project Management: Excellent multi-tasking and communications skills Focused, detail-oriented, organized and task-driven with ability to scope a project, develop a plan, troubleshoot issues, and meet deadlines under pressure Comfortable leading staff training and development

Communication: Strong ability to interface and collaborate with executives, engineering, professional services, clients and team members Build successful relationships supporting internal stakeholders and project objectives

Certification

  • Disciplined Agile Scrum Master (DASM), 08/22
  • Certified Scrum Product Owner (CSPO), 04/22
  • Certified Scrum Master (CSM), 01/19

Timeline

Project Manager, Professional Services Engineering

VMware, Inc.
08.2017 - Current

Sr Project Coordinator, Professional Services Engineering

VMware, Inc.
02.2016 - 08.2017

Project Coordinator, Professional Services Engineering

VMware, Inc.
12.2014 - 02.2016

Receptionist

VMware, Inc.
08.2014 - 12.2014

B.S. Hospitality and Event Management; Event Planning -

San Jose State University

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Kayla Elizarrey