Kayla Estell
Crestwood,KY
Summary
Experienced Program Director adept at completing projects with confidence and skill. History of performing well under pressure and accomplishing successive assignments with high accuracy. Experienced in fast-paced environments and adapts well to changing situations. Highly organized and expert in educational and behavioral developmental. Passionate about providing quality care and instruction for children.
Overview
20
20
years of professional experience
Work History
Childcare Consultant
Brightstar Consulting
Crestwood, KY
08.2023 - Current
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Enhanced brand reputation with effective marketing campaigns and public relations efforts.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Established new revenue streams by identifying market opportunities and launching innovative products or services.
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Managed client relationships through regular check-ins and updates on project progress.
- Improved client satisfaction by effectively managing multiple projects and consistently meeting deadlines.
- Developed comprehensive policies and procedures manuals to guide daily operations consistently across multiple locations or programs.
- Boosted parent satisfaction ratings through consistent attention to feedback and timely resolution of any issues raised.
- Established strong partnerships with community organizations to enhance resources available for clients.
- Increased staff retention by providing ongoing professional development opportunities and fostering a positive work environment.
- Streamlined administrative processes for better efficiency in managing enrollment, billing, and record-keeping tasks.
- Advanced knowledge of current trends in early childhood education by attending conferences, webinars, or other relevant professional development opportunities.
- Implemented innovative marketing strategies to increase program visibility within the community and attract new clients.
- Ensured program compliance with local licensing requirements by staying up-to-date on changes in regulations.
- Provided high-quality care to all enrolled children by recruiting, training, and supervising qualified staff members.
Executive Director
Little Stars Preschool
Milford, Ohio
04.2019 - 08.2023
- Engaged with parents and families to build positive relationships for children to thrive.
- Recruited, selected, and retained high-quality staff to reduce turnover and foster stability.
- Operated under licensing guidelines to protect health, safety and well-being of children.
- Communicated with local and state government agencies to maintain compliance with all regulations.
- Supervised and managed team of childcare professionals to guarantee highest standards of care.
- Resolved conflicts and administered corrective action to foster positive experience for children and staff.
- Established strong relationships with parents through open communication and regular updates on child progress.
- Ensured compliance with all relevant licensing requirements by maintaining detailed documentation and submitting timely reports as necessary.
- Planned and monitored curriculum and program activities and liaised with teachers to create fun and engaging learning experiences.
- Analyzed enrollment data to identify trends, optimize staffing levels, and inform future program development.
- Monitored and observed child progress, interactions and behavior and reported findings to parents.
- Mentored team members to foster professional growth and enhance overall staff performance.
- Managed program paperwork and child records to comply with state requirements.
- Improved parent satisfaction rates by addressing concerns promptly and implementing feedback-driven improvements.
- Created an inclusive environment that respected diversity in culture, language, ability level, and learning style.
- Partnered with external organizations such as libraries or museums to broaden children''s educational exposure beyond traditional settings.
Preschool Director
Prodigy Education
Loveland, Ohio
03.2015 - 01.2019
- Supervised teaching staff and resolved issues.
- Maintained compliance with state licensing regulations through diligent record keeping and routine inspections preparation.
- Collaborated with staff to create an inclusive environment, accommodating diverse learning needs.
- Managed daily operations, ensuring efficient scheduling, budgeting, and resource allocation for optimal program performance.
- Established school policies and communicated to staff and parents for well-coordinated and high-quality daily operations.
- Hired and trained new preschool employees.
- Created a safe learning environment through regular safety drills practice and adherence to established protocols during emergencies.
- Organized successful fundraising events to support program enhancements and scholarships for families in need.
- Developed strong parent-teacher relationships through effective communication and regular progress updates.
- Oversaw interview and hiring process of classroom personnel for selection of high-quality teachers and staff.
- Recruited new students for admission through marketing and events.
Lead Teacher
The Gardner School
Blue Ash, Ohio
08.2012 - 01.2014
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
- Planned and implemented different daily activities to enhance overall development and growth of every student.
- Conferred with parents about student progress to boost family involvement and enhance student support.
Childcare Coordinator, Day Camp Coordinator
YMCA Organization
Buffalo, NY; Corning, NY; Baton Rouge, LA
08.2004 - 08.2011
- Developed comprehensive training programs for new hires, improving their skills and confidence in providing quality care services.
- Managed budgeting and financial planning for the childcare center, contributing to long-term fiscal stability.
- Backed up staff by assisting with difficult behavioral situations.
- Verified proper sign-in and sign-out procedures according to optimal security protections for children.
- Established an inclusive environment that promoted diversity by collaborating with multicultural organizations to provide culturally responsive programming.
- Streamlined daily operations for better efficiency in childcare routines and scheduling.
- Facilitated conflict resolution among staff members, resulting in a positive work environment conducive to teamwork and collaboration.
- Improved overall team performance by conducting regular performance evaluations and providing constructive feedback to facilitate professional growth.
Education
Bachelor's of Education - Organizational Leadership And Human Development
University of Louisville
Louisville, KY05.2025
Director's Certificate -
Childcare Education Institute
Online05.2022
High School Diploma -
Worthington Kilbourne High School
Worthington, Ohio05.2006
Skills
- Positive Reinforcement Methods
- Early Childhood Education
- Parent-Child Communication
- Teacher Training
- Friendly and Respectful
- Problem-Solving
- Creative Thinking
- Group leadership
- Conflict Resolution
- Staff Scheduling
- Crisis Management
- Educational Support
Timeline
Childcare Consultant
Brightstar Consulting
08.2023 - Current
Executive Director
Little Stars Preschool
04.2019 - 08.2023
Preschool Director
Prodigy Education
03.2015 - 01.2019
Lead Teacher
The Gardner School
08.2012 - 01.2014
Childcare Coordinator, Day Camp Coordinator
YMCA Organization
08.2004 - 08.2011
Bachelor's of Education - Organizational Leadership And Human Development
University of Louisville
Director's Certificate -
Childcare Education Institute
High School Diploma -
Worthington Kilbourne High School