Kayla Ewing
Pomona,CA
Summary
Energetic and reliable employee
Overview
3
3
years of professional experience
Work History
Crew Member
McDonalds Corp
Pomona, CA
07.2022 - Current
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
- Strengthened workplace safety by promptly identifying potential hazards and taking corrective action as necessary.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Warehouse/Receptionist Coordinator
God/Pantry
Pomona, CA
07.2021 - 06.2022
- Enhanced customer satisfaction by efficiently managing a high volume of incoming calls and greeting clients in a professional manner.
- Streamlined office processes for increased efficiency by organizing and maintaining schedules, appointments, and meetings.
- Improved client relations with exceptional communication skills, providing information on products and services as needed.
- Collaborated with team members to ensure seamless coordination of daily operations and special events.
- Increased office productivity through expert management of filing systems, records, and correspondence.
- Reduced wait times for clients by effectively directing calls to appropriate departments and personnel.
- Supported administrative staff by handling mail distribution, data entry tasks, and document preparation as needed.
- Ensured a welcoming environment for clients by maintaining a clean and organized reception area.
- Provided exceptional customer service through prompt response to inquiries via phone, email, or in-person visits.
- Contributed to positive work culture by actively participating in team meetings and fostering open communication among colleagues.
- Achieved strong relationships with vendors by coordinating deliveries, payments, and order tracking details accurately and professionally.
- Promoted a positive company image through courteous interactions with clients both over the phone or face-to-face encounters at the reception desk.
Warehouse Worker
Gods Pantry Food Bank
Pomona, CA
07.2021 - 06.2022
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
- Increased accuracy of inventory records through meticulous documentation and regular audits.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
Education
GED -
Hisperia Adult Education
Hisperia06.2014
Skills
- Beverage Preparation
- Safe Food Handling
- Cooking
- Customer Engagement
- Drive-Thru Operations
- Food Running
- Food Preparation
- Menu Memorization
- Positive Company Representation
- Cleaning
- Safety
- Store Opening and Closing
- Flexible Schedule
- Hospitality Service Expertise
- Time Management
- Taking Orders
- Interactive Communication Skills
Timeline
Crew Member
McDonalds Corp
07.2022 - Current
Warehouse/Receptionist Coordinator
God/Pantry
07.2021 - 06.2022
Warehouse Worker
Gods Pantry Food Bank
07.2021 - 06.2022
GED -
Hisperia Adult Education