Summary
Overview
Work History
Education
Skills
Timeline
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Kayla Ewing

Pomona,CA

Summary

Energetic and reliable employee

Overview

3
3
years of professional experience

Work History

Crew Member

McDonalds Corp
07.2022 - Current
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Contributed to increased sales by upselling menu items and promoting special offers.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
  • Strengthened workplace safety by promptly identifying potential hazards and taking corrective action as necessary.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.

Warehouse/Receptionist Coordinator

God/Pantry
07.2021 - 06.2022
  • Enhanced customer satisfaction by efficiently managing a high volume of incoming calls and greeting clients in a professional manner.
  • Streamlined office processes for increased efficiency by organizing and maintaining schedules, appointments, and meetings.
  • Improved client relations with exceptional communication skills, providing information on products and services as needed.
  • Collaborated with team members to ensure seamless coordination of daily operations and special events.
  • Increased office productivity through expert management of filing systems, records, and correspondence.
  • Reduced wait times for clients by effectively directing calls to appropriate departments and personnel.
  • Supported administrative staff by handling mail distribution, data entry tasks, and document preparation as needed.
  • Ensured a welcoming environment for clients by maintaining a clean and organized reception area.
  • Provided exceptional customer service through prompt response to inquiries via phone, email, or in-person visits.
  • Contributed to positive work culture by actively participating in team meetings and fostering open communication among colleagues.
  • Achieved strong relationships with vendors by coordinating deliveries, payments, and order tracking details accurately and professionally.
  • Promoted a positive company image through courteous interactions with clients both over the phone or face-to-face encounters at the reception desk.

Warehouse Worker

Gods Pantry Food Bank
07.2021 - 06.2022
  • Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
  • Increased accuracy of inventory records through meticulous documentation and regular audits.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.
  • Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.

Education

GED -

Hisperia Adult Education
Hisperia
06.2014

Skills

  • Beverage Preparation
  • Safe Food Handling
  • Cooking
  • Customer Engagement
  • Drive-Thru Operations
  • Food Running
  • Food Preparation
  • Menu Memorization
  • Positive Company Representation
  • Cleaning
  • Safety
  • Store Opening and Closing
  • Flexible Schedule
  • Hospitality Service Expertise
  • Time Management
  • Taking Orders
  • Interactive Communication Skills

Timeline

Crew Member

McDonalds Corp
07.2022 - Current

Warehouse/Receptionist Coordinator

God/Pantry
07.2021 - 06.2022

Warehouse Worker

Gods Pantry Food Bank
07.2021 - 06.2022

GED -

Hisperia Adult Education

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Kayla Ewing