Kayla Eyerly
Benton Harbor,MI
Summary
Personable Office Administrator with three years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.
Overview
6
6
years of professional experience
Work History
Office Administrator/Manager
Pike Funeral Home
01.2020 - Current
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Completed in paperwork (Death Certs, Social Security, Bills, Contracts, Authorizations, State of Michigan requirements, some insurance agencies, etc.)
- Interacted with customers by phone, email, or in-person to provide information.
- Consistently delivered timely and professional services to those whom I was assisting.
- Making relationships and building trust with families and colleagues.
- Boosted productivity by prioritizing tasks, managing schedules, and coordinating meetings for staff members.
- Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
- Streamlined office processes by implementing efficient organizational systems and digital tools.
Child Care Provider/Assistant Teacher
Trinity Lutheran Preschool
03.2018 - 12.2020
- Providing day care services to infants, toddlers, preschoolers, and school aged children
- Communicated with parents regarding health, behaviors, eating, and activities
- Coordinated theme days for both indoor and outdoor activities (Christmas, movie day, water days, paint day, etc.)
- Maintained accurate records on each child (medications administered, meals, activities, etc.)
- For infants and toddlers: completed daily tasks of feeding, changing, assisted in potty training, and more.
Education
Associate of Applied Science - Social Work
Southwestern Michigan College
Dowagiac, MI05.2021
High School Diploma -
Bridgman High School
Bridgman, MI09.2019
Skills
- Scheduling
- Document Scanning
- Telephone Reception
- Staff Management
- Human Resources
- Database Entry
- Payroll Administration
- Customer Engagement
- File Maintenance
Activities
- Active member of Concert, Marching, and Pep-band for 7 years of high school. Leader of the woodwind section for 2 years.
- Member of the NATPA (National Antique Tractor Pullers Association)
- Tractor pulling and competing in states throughout the country, Made the cover page of a professional pulling magazine, Received a scholarship for pulling experience.
- New Small Business Owner – Eyerly Fireworks, Operate, Set Up, and Execute operations of the firework business., Lakeshore High School Fireworks, Hartford Speedway Fireworks, etc.
Timeline
Office Administrator/Manager
Pike Funeral Home
01.2020 - Current
Child Care Provider/Assistant Teacher
Trinity Lutheran Preschool
03.2018 - 12.2020
Associate of Applied Science - Social Work
Southwestern Michigan College
High School Diploma -
Bridgman High School