Kayla Fedde
Nampa,ID
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Acacia Wellness Center
08.2021 - Current
- Performed diagnostic tests accurately, contributing to swift diagnosis and appropriate treatment options.
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
Certified Medical Assistant (CMA)
St. Luke's Health System
08.2022 - 12.2022
- Enhanced patient care by efficiently performing clinical tasks such as taking vital signs and administering medications.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Contributed to accurate diagnoses by efficiently collecting and preparing laboratory specimens for analysis.
- Improved patient flow within the clinic by effectively managing appointment scheduling and timely rooming of patients.
- Ensured optimal patient experience by maintaining a clean, comfortable, and organized treatment environment.
CNA - Certified Nursing Assistant
St. Luke's Meridian Medical Center
10.2019 - 07.2021
- Assist patients in healing by overseeing and encouraging activities of daily living, hygiene, toileting, and walking
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Reduced patient stress levels through effective communication and active listening skills.
- Assisted patients with daily living activities, promoting independence and dignity.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Handle difficult and altered patients who need constant reorienting and frequent rounding
CNA - Certified Nursing Assistant
Orchards of Cascadia
12.2018 - 07.2019
- Assist patients and residents in activities of daily living, hygiene, toileting, and walking
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Reduced patient stress levels through effective communication and active listening skills.
- Assisted patients with daily living activities, promoting independence and dignity.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
Level II Tech Analyst
Supervalu, Inc.
05.2016 - 10.2018
- Use telephone, chat services, and e-mail to assist on-site technicians with installation of new hardware and software
- Headed several overnight projects that required precise timing to complete server migrations over all U.S
- Appropriately remote into servers and computers to complete updates, troubleshoot, and restart services essential to business
- Work with other teams and levels to troubleshoot new or unusual issues that arise in a timely manner to assure next day readiness
- Make troubleshooting documents for new issues and distribute to team for immediate action.
I.T. Contractor
Supervalu, Inc.
10.2012 - 05.2016
- Assist technicians, administration, and store-level associates to solve technology issues over telephone, chat, and e-mail
- Reset passwords after verifying person's identity and access level
- During large outages, work with team leads to get most accurate updates out to callers and incident tickets noted for every call.
Education
Certificate in Medical Assistant -
Idaho Medical Academy
Boise, ID12.2021
Certificate in CNA Preparation Course -
College of Western Idaho
Nampa, ID12.2018
Associate of Arts - Communications
University of Phoenix
Nampa, ID12.2011
Skills
- Electronic Health Records
- Medical Terminology
- Inventory and Supply Management
- Patient Scheduling
- Vital Sign Monitoring
- Data Entry
- Procedure Assistance
- Phlebotomy
- Equipment Sterilization
- Medical Office Administration
Certification
- CMA - Certified Medical Assistant, NCCT # 1147060
- Basic Life Support (BLS) certified by American Heart Association
Timeline
Certified Medical Assistant (CMA)
St. Luke's Health System
08.2022 - 12.2022
Certified Medical Assistant
Acacia Wellness Center
08.2021 - Current
CNA - Certified Nursing Assistant
St. Luke's Meridian Medical Center
10.2019 - 07.2021
CNA - Certified Nursing Assistant
Orchards of Cascadia
12.2018 - 07.2019
Level II Tech Analyst
Supervalu, Inc.
05.2016 - 10.2018
I.T. Contractor
Supervalu, Inc.
10.2012 - 05.2016
Certificate in Medical Assistant -
Idaho Medical Academy
Certificate in CNA Preparation Course -
College of Western Idaho
Associate of Arts - Communications
University of Phoenix
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