Results-driven professional with expertise in team supervision, time management, and customer satisfaction. Proven track record in streamlining workflows and enhancing operational efficiency, contributing to significant improvements in inventory accuracy and team performance.
Overview
13
13
years of professional experience
Work History
Maintenance Mechanic Clerk and Stock Keeper
Sherwin Williams- Purdy
Portland, OR
05.2022 - Current
Collaborated with team members to streamline workflow and enhance operational efficiency.
Managed inventory levels to ensure accurate stock availability and minimize discrepancies.
Conducted regular audits of stock to maintain compliance with safety and quality standards.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Demonstrated respect, friendliness, and willingness to help wherever needed.
Managed time efficiently in order to complete all tasks within deadlines.
Learned and adapted quickly to new technology and software applications.
Developed and maintained courteous and effective working relationships.
Demonstrated strong organizational and time management skills while managing multiple projects.
Coordinated schedules and managed logistics for multiple projects, ensuring timely completion of tasks.
Assisted in developing and implementing process improvements to enhance operational efficiency.
Medical Billing Clerk
The Vancouver Clinic
Vancouver, WA
09.2019 - 05.2022
Handled sensitive patient information with utmost discretion, maintaining strict confidentiality in accordance with HIPAA regulations.
Verified insurance of patients to determine eligibility.
Handled account payments and provided information regarding outstanding balances.
Generated monthly billing and posting reports for management review.
Collaborated with healthcare providers to resolve claim discrepancies and optimize reimbursement rates.
Trained new staff on billing procedures and software systems, enhancing team efficiency and knowledge retention.
Store Manager
Oreilly Auto Parts
Camas, WA
04.2016 - 08.2019
Led daily operations, ensuring efficient store management and customer satisfaction.
Trained and mentored staff on product knowledge and sales techniques.
Implemented inventory control measures to optimize stock levels and reduce shrinkage.
Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
Oversaw compliance with safety regulations, maintaining a secure shopping environment.
Fostered a positive team culture, enhancing employee engagement and retention rates.
Managed inventory control, cash control, and store opening and closing procedures.
Assisted with hiring, training and mentoring new staff members.
Improved customer satisfaction through staff training in customer service and product knowledge.
Completed point of sale opening and closing procedures.
Supervised guests at front counter, answering questions regarding products.
Cook and Prep
The Rock Wood-fired Pizza & Spirits
Vancouver, WA
10.2014 - 06.2018
Prepared high-quality wood-fired pizzas using traditional techniques and fresh ingredients.
Managed kitchen operations, ensuring efficient workflow and timely meal preparation.
Collaborated with front-of-house staff to enhance customer satisfaction through quality service.
Oversaw inventory management, ensuring availability of key ingredients while minimizing waste.
Ensured compliance with health and safety regulations within the kitchen environment.
Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Prepared meals efficiently under time constraints for timely service during peak hours.
Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Team Lead
Stateline Liquor Store
Portland, OR
09.2012 - 04.2016
Supervised daily operations, ensuring compliance with safety and regulatory standards.
Trained and mentored team members to enhance service quality and operational efficiency.
Conducted regular audits to verify stock levels and reduce discrepancies in inventory records.
Delivered Liquor efficiently and accurately within designated routes
Ensured adherence to safety protocols during all delivery operations
Managed inventory tracking systems to ensure accuracy and compliance with company\State standards.
Worked well in a team setting, providing support and guidance.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Resolved customer inquiries efficiently, enhancing overall satisfaction and loyalty.
Trained new employees on company policies and customer service best practices.