Kayla Findley
Owosso,MI
Summary
At Marcos Pizza Franchising, Leslie, I excelled as an Assistant Manager, enhancing customer satisfaction and fostering a positive work environment. My leadership and problem-solving skills led to improved operational efficiency and team collaboration. I also played a key role in staff development and inventory management, contributing significantly to the company's success.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Marcos Pizza Franchising, Broomfield
05.2019 - 05.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Education
Associates - Radiology
Lansing Community College
Lansing, MISkills
- Customer service
- Team leadership
- Decision-making
- Problem-solving
- Time management
- CPR certified
- Medical terminology
Timeline
Assistant Manager
Marcos Pizza Franchising, Broomfield
05.2019 - 05.2024
Associates - Radiology
Lansing Community College
Similar Profiles
Jonathan StoutJonathan Stout
Delivery Driver at Marcos Pizza Franchising, BroomfieldDelivery Driver at Marcos Pizza Franchising, Broomfield
Jacqueline CareyJacqueline Carey
Assistant Manager at Marcos Pizza Franchising, BroomfieldAssistant Manager at Marcos Pizza Franchising, Broomfield
Justin SprayberryJustin Sprayberry
Delivery Driver at Marcos Pizza FranchisingDelivery Driver at Marcos Pizza Franchising