Summary
Overview
Work History
Education
Skills
Animal care
Timeline
Generic

Kayla Freeman

Dale,TX

Summary

Responsible manager at RUM Enterprises Dairy Queen in south Austin. Trusted with food ordering and supervising employees, and ensuring a uplifting and motivating workplace environment. Assisting and maintaining customer relationships with the store by exceeding their expectations and catering to their needs.

Overview

3
3
years of professional experience

Work History

Assistant Manager

RUM Enterprises
01.2021 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs.
  • Mentored team members to enhance professional development and accountability in workplace.

Education

GED -

Lockhart High School
Lockhart, TX
03.2022

Skills

  • Staff Training and Development
  • Sales Strategies
  • Customer Relationship Management (CRM)
  • Sales Growth
  • Policy Enforcement
  • Cost Control
  • Customer Service
  • Teamwork and Collaboration

Animal care

I focus on breeding goats, chickens, and cows in my free time. I have dogs and cats as well, and a horse that I've had since he was a baby. His name is Fireball and i did the majority of his training with him to make sure he is kid safe for the family and ride-able.

Timeline

Assistant Manager

RUM Enterprises
01.2021 - Current

GED -

Lockhart High School

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Kayla Freeman