Kayla Freneaux
Fairfax,VA
Summary
Excited and motivated recent graduate with excellent communication and interpersonal skills looking to gain valuable experience in a professional setting. Skilled in training, motivating, and managing staff, while providing exceptional guest service and a commitment to driving business outcomes and personal growth. Adept at problem solving, multitasking, and creatively resolving issues and demonstrates strong ability to learn, adapt, and contribute to team success.
Overview
4
4
years of professional experience
Work History
Event Coordinator
Lazy Dog Restaurant & Bar
2024.01 - Current
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Coordinated schedules and timelines for events.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
- Presented positive first impressions, drove high quality service, and maintained healthy work relationships.
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
- Brainstormed and implemented creative event concepts and themes.
Server/Bartender
Lazy Dog Restaurant & Bar
2021.03 - 2024.12
- Ensured a high level of customer satisfaction with attentive service.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Learned a variety of drink recipes and mixing techniques.
- Maintained cleanliness and organization of the bar area.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Assisted with inventory management and restocking as needed.
- Provided friendly and efficient service to all customers.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Provided drink and food recommendations and shared knowledge about the menu.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Assistant event manager
The Winery at Bull Run
2023.05 - 2023.08
- Managed administrative logistics of events planning, event booking and event promotions.
- Oversaw preparation and management of events.
- Solicited feedback from clients to assess event success and uncover opportunities for improvement.
- Fulfilled contractual obligations for rehearsal and day of event coordination.
- Worked closely with clients to meet goals, maintain deadlines, and resolve complaints or service issues.
- Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
- Supported senior leadership by developing status reports on activities related to planning, scheduling, inquiries, risk mitigation and proposal development for various events.
Education
BS in Tourism & Event Management -
George Mason University
05.2024
Skills
- Positive Interactions
- Attention to detail
- Problem solving skills
- Dependability
- Adaptability
- Teamwork Skills
- Creativity
- Organization
- Resilience
References
Available upon request.
Timeline
Event Coordinator
Lazy Dog Restaurant & Bar
2024.01 - Current
Assistant event manager
The Winery at Bull Run
2023.05 - 2023.08
Server/Bartender
Lazy Dog Restaurant & Bar
2021.03 - 2024.12
BS in Tourism & Event Management -
George Mason University
Similar Profiles
Matt JonesMatt Jones
Bar/Servers Manager at Lazy Dog Restaurant & BarBar/Servers Manager at Lazy Dog Restaurant & Bar
Larissa HigginsLarissa Higgins
Server at Lazy Dog Restaurant & BarServer at Lazy Dog Restaurant & Bar
Nathaniel O'DonnellNathaniel O'Donnell
Server at Lazy Dog Restaurant & BarServer at Lazy Dog Restaurant & Bar