Kayla Fulker
Tampa,FL
Summary
Adaptable administrative assistant with a proven track record in customer service and office management. Skilled in managing schedules, organizing events, and maintaining efficient workflows. Ready to contribute to team success by leveraging strong communication and problem-solving abilities.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Federated Security Solutions
Tampa, FL
03.2020 - Current
- Managed scheduling and appointments for executives and team members.
- Maintained office supplies and inventory for efficient workflow.
- Assisted in preparing documents and reports for management review.
- Organized company events and meetings, ensuring all logistics were covered.
- Handled incoming calls and inquiries, providing excellent customer service.
- Developed filing systems to improve document retrieval and organization.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Customer Service Representative
Best Buy
Tampa, Florida
01.2019 - 02.2020
- Educated customers on product features and services effectively.
- Maintained accurate records of customer interactions in the database.
- Trained new staff on customer service protocols and company policies.
- Handled escalated calls, ensuring adherence to company guidelines and procedures.
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer while handling various payment methods.
- Followed company policies for cash handling and security procedures.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
Cosmetology License -
Summit Salon Academy
Tampa, FL02-2021
High School Diploma -
Gaither High School
Tampa, FL05-2020
Skills
- Customer service
- Data entry
- Record keeping
- Time management
- Document preparation
- Attention to detail
- Problem solving
- Professional and polished presentation
Timeline
Administrative Assistant
Federated Security Solutions
03.2020 - Current
Customer Service Representative
Best Buy
01.2019 - 02.2020
Cosmetology License -
Summit Salon Academy
High School Diploma -
Gaither High School
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