Kayla Gallet
Pueblo,CO
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Budtender position. Ready to help team achieve company goals.
Overview
12
12
years of professional experience
Work History
Bartender
Black Eyed Pea Restaurant
Pueblo, CO
06.2022 - Current
- Served high customer volumes during special events and day shift.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Followed strict recipes and drink measurements to minimize product used.
- Upheld strict regulations for safe alcohol service and food safety.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
Bartender
Montego's Cafe And Bar
Mobile, AL
11.2016 - 02.2022
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Server Assistant Manager
Barnacle Bills Seafood
Dauphin Island, AL
05.2012 - 11.2016
- Provided conflict resolution for dissatisfied customers, maintaining a positive dining atmosphere.
- Oversaw cash handling procedures, ensuring accurate accounting of all transactions during each shift.
- Organized successful private events within the establishment, showcasing our ability to cater to a diverse range of customer needs and expectations.
- Assisted in training new hires, resulting in a more efficient workforce and reduced turnover.
- Implemented sanitation protocols to maintain a clean and safe environment for both employees and guests.
- Developed strong rapport with clientele through excellent interpersonal skills, fostering repeat business.
- Maintained a high level of product knowledge by consistently staying up-to-date on menu offerings and ingredients used in dishes.
- Ensured compliance with food safety regulations by regularly inspecting storage areas and holding staff accountable for proper practices.
- Managed inventory to minimize waste and ensure availability of necessary supplies for daily operations.
- Coordinated shift schedules to optimize staffing levels during peak hours while minimizing labor costs.
- Welcomed and greeted guests before presenting special menu items to clients.
- Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Coordinated with catering staff to deliver food services for special events and functions.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
Education
High School Diploma -
Thompson High School
Alabaster, AL05.2008
Skills
- Strong multitasking
- Customer Service
- Highly reliable
- Team player attitude
- Cash Register Operation
- Sales expertise
- Engaging personality
- Payment Processing
- Service-oriented mindset
- Health codes compliance
- Fast Learner
- Honest and Dependable
Timeline
Bartender
Black Eyed Pea Restaurant
06.2022 - Current
Bartender
Montego's Cafe And Bar
11.2016 - 02.2022
Server Assistant Manager
Barnacle Bills Seafood
05.2012 - 11.2016
High School Diploma -
Thompson High School
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