Kayla Garcia

Tacoma,WA

Summary

Emergency Medical Technician passionate about high quality patient care looking to shift into a more community focused branch of emergency response.

years of professional experience

Northwest Ambulance

05.2024 - Current

Provided inter-facility transportation between hospitals and care facilities.
Provided emergency transportation from long term care facilities to hospital ERs in Pierce County.
Administered appropriate interventions for patients based on their presentation.
Determined appropriate level of care for transport (ALS or BLS) based on patient presentation and county protocols.
Maintained optimal ambulance readiness by regularly inspecting vehicles for cleanliness, functionality, and proper stock levels.
Prioritized patient experience through compassionate communication and empathetic care.

STARBUCKS COFFEE COMPANY

04.2018 - 10.2023

Trained new employees on cafe policies, beverage preparation, and customer service standards to maintain a high level of consistency throughout service.
Developed a loyal customer base by fostering strong relationships with the community and consistently delivering high-quality beverages.
Cultivated a positive team atmosphere by setting clear expectations, recognizing achievements, and fostering open communication among staff.
Demonstrated strong deescalation skills when mediating disagreements between customers and staff.

Tacoma Community College

Tacoma, WA

03-2024

Northwest Ambulance

05.2024 - Current

STARBUCKS COFFEE COMPANY

04.2018 - 10.2023

Tacoma Community College