Kayla Garner
Northport
Summary
Motivated scheduling specialist prepared to apply several years' of experience to support and enhance business operations at established company. Enthusiastic about making a positive impact using strong communication and organizational abilities. Highly organized Scheduling Specialist with background in coordinating and managing multiple schedules, ensuring efficient functionality within fast-paced environments. Possess strong problem-solving skills, adept at anticipating conflicts and providing solutions to ensure smooth business operations. Noteworthy impact made in previous roles by enhancing scheduling processes, thereby improving overall productivity. Skilled in utilizing various scheduling software along with exceptional interpersonal communication abilities.
Overview
7
7
years of professional experience
Work History
Scheduling Specialist
Radiology Clinic
Tuscaloosa
06.2023 - Current
- Managed patient scheduling for imaging appointments at a busy radiology clinic.
- Coordinated with medical staff to optimize workflow and reduce appointment gaps.
- Communicated effectively with patients regarding appointment details and preparation.
- Utilized scheduling software to maintain accurate records of patient visits.
- Handled patient inquiries and resolved scheduling conflicts promptly and professionally.
Supervisor
Chick fil A
Tuscaloosa
01.2021 - 01.2023
- Supervised daily operations to ensure high-quality service and food safety standards.
- Trained and mentored team members in customer service and operational procedures.
- Coordinated staff schedules to optimize coverage during peak business hours.
- Resolved customer complaints promptly to ensure satisfaction and loyalty.
- Directed and supervised team of 15 employees in daily operations.
- Complied with company policies, objectives and communication goals.
Kennel Technician
Tuscaloosa Metro Animal Shelter
Tuscaloosa
01.2020 - 01.2021
- Cleaned and maintained animal enclosures to ensure a safe environment.
- Monitored animal health and behavior, reporting any concerns to veterinarians.
- Assisted with feeding and administering medications to shelter animals.
- Coordinated daily exercise routines for dogs, promoting physical activity.
- Educated visitors on proper pet care and adoption procedures.
- Collaborated with team members to improve shelter operations and animal welfare.
- Supported animal health by keeping areas clean, neat and properly sanitized.
- Monitored animals for signs of illness or distress and reported to supervisor immediately.
Cashier
Krispy Kreme
Tuscaloosa
01.2019 - 01.2020
- Processed customer transactions accurately and efficiently at a busy retail location.
- Assisted customers with product inquiries and provided exceptional service daily.
- Handled cash, credit, and gift card transactions while ensuring compliance with policies.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
High School Diploma -
Holt High School
Tuscaloosa, AL01.2019
Skills
- Team collaboration
- Stress management
- Verbal and written communication
- Cash handling
- Supervisory skills
- Medical scheduling
- Phone etiquette
- HIPAA compliance
- Client interaction
Timeline
Scheduling Specialist
Radiology Clinic
06.2023 - Current
Supervisor
Chick fil A
01.2021 - 01.2023
Kennel Technician
Tuscaloosa Metro Animal Shelter
01.2020 - 01.2021
Cashier
Krispy Kreme
01.2019 - 01.2020
High School Diploma -
Holt High School