Summary
Overview
Work History
Education
Skills
Timeline
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Kayla Garza

Holland,MI

Summary

Highly motivated worker with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.

Overview

6
6
years of professional experience

Work History

Concert Photographer

Self Employed
09.2018 - Current
  • Provided timely delivery of edited images to clients, meeting tight deadlines and ensuring client satisfaction.
  • Established strong relationships with event organizers, leading to increased access and opportunities for unique shots.
  • Increased social media engagement for musicians and venues with eye-catching concert photographs.
  • Collaborated with fellow photographers, sharing best practices and fostering a supportive professional network.
  • Developed a diverse portfolio showcasing expertise in various photography styles, attracting new clientele and expanding business opportunities.
  • Navigated challenging shooting environments by adapting quickly to changing light conditions and stage setups.
  • Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
  • Wrote pieces and news stories for online publication, coordinating images and layout to deliver proper presentation.
  • Used digital illustration, photo editing software and layout software to create designs.

Verizon Expert: Sales Associate

Best Buy
11.2023 - 02.2024
  • Promoted specific merchandise, anticipated customers needs and provided them with excellent customer service
  • Operated POS system transactions that included credit, cash, checks. Worked on elaborate transactions that consisted of exchanges, returns and refunds that ensured seamless and accurate cash flow.
  • Built relationships with customers to encourage repeat in business and to help find a solution to their needs.
  • Provided prompt customer support with a professional, friendly, and patient attitude while politely addressed any customer complaints, escalating to management when necessary.
  • Trained new hires on company policies, procedures and compliance guidelines. Assisted in diagnosing and resolving issues through step by step instructions

Retail Sales Associate

Woosah
06.2022 - 10.2022
  • Greeted customers and created relationships while helping with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color while also rotating seasonal clothing and accessories.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Guided customers daily through the process of finding their ideal sizes and styles
  • Operated POS systems transitions that included cash, credit, exchanges, returns and refunds to ensure seamless and accurate cash flow.
  • Proactively stayed informed about the stores latest sales offerings.
  • Conducted thorough product knowledge training sessions for new hires, ensuring they were well-equipped to serve customers effectively.
  • Supported store leadership in implementing new merchandising strategies which led to improved product positioning and overall visual appeal.
  • Provided constructive feedback during team meetings, fostering collaboration among colleagues towards shared objectives in-store performance improvements.
  • Supported opening and closing if each shift demonstrating leadership and punctuality

Sales Associate

Dollar General
07.2021 - 05.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Oversaw picking, stocking and receiving procedures.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Efficiently performed retail merchandising, stocking, cleaning, down stocking and pricing.

Education

No Degree - Psychology

Grand Rapids Community College
Grand Rapids, MI

High School Diploma -

Holland High School
Holland, MI
05.2020

Skills

  • Retail Management
  • Retail transactions
  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Listening Skills
  • Multi-tasking strength
  • Excellent people skills
  • Goal-Oriented
  • Money Handling
  • Cash Register Operation
  • Stocking and Receiving
  • Cash Handling Accuracy
  • Team Leadership
  • Staff Training and Development
  • Social Media Marketing
  • Social Media Updating
  • Social media tools
  • Digital Photography
  • Travel photography
  • Quick Decision Making
  • Client Communication
  • Low Light Photography
  • Photo editing
  • Adobe Photoshop
  • Retouching and color correction
  • Visual design
  • Graphic Design
  • Video Editing
  • Social Media Content
  • Audio Mixing Techniques

Timeline

Verizon Expert: Sales Associate

Best Buy
11.2023 - 02.2024

Retail Sales Associate

Woosah
06.2022 - 10.2022

Sales Associate

Dollar General
07.2021 - 05.2022

Concert Photographer

Self Employed
09.2018 - Current

No Degree - Psychology

Grand Rapids Community College

High School Diploma -

Holland High School

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Kayla Garza