Kayla Gaytan
Council Bluffs
Summary
Dynamic and resourceful professional with experience at McGinn Law Firm, adept at problem-solving and teamwork. Proven ability to enhance customer satisfaction as a Barista at Starbucks. Skilled in research and recordkeeping, with a flexible schedule and a commitment to delivering exceptional service. Passionate about leveraging creativity to streamline processes and improve outcomes.
Overview
1
1
year of professional experience
Work History
Intern
McGinn Law Firm
01.2026 - Current
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
- Explored new technologies and approaches to streamline processes.
Barista
Starbucks
09.2025 - Current
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils, and seating areas daily.
Restaurant Hostess
Texas Roadhouse Restaurant
12.2024 - 12.2025
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Complied with food safety and food hygiene regulations to safeguard public health.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Completed daily side work and opening and closing duties without fail.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Opened and closed seating sections according to volume of guests.
- Provided patrons with estimated waiting times during peak service hours.
- Collected information from arriving customers to seat groups or place them on waitlist.
Babysitter
10.2024 - 06.2025
- Prepared healthy, age-appropriate snacks and meals.
- Taught children to organize toys, wash hands, and share by leading by example.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Communicated positively with children and guardians.
- Planned fun outings and educational activities to keep children entertained.
Education
No Degree -
Lewis Central Senior High School
Council Bluffs, IA05-2027
Skills
- Research
- Recordkeeping
- File systems maintenance
- Mail distribution
- Teamwork and collaboration
- Interpersonal and social skills
- Public speaking
- Creative and resourceful
- Adaptability and flexibility
- Fast learner
- Problem-solving
- Flexible schedule
Languages
Spanish
Native or Bilingual
Timeline
Intern
McGinn Law Firm
01.2026 - Current
Barista
Starbucks
09.2025 - Current
Restaurant Hostess
Texas Roadhouse Restaurant
12.2024 - 12.2025
Babysitter
10.2024 - 06.2025
No Degree -
Lewis Central Senior High School