Kayla Gibson
Caregiver / Server
Las Vegas,Nevada
Summary
Upbeat and positive, team player, self – starter, organized, punctual, multi-tasked, precise, detailed oriented, follow-up, dependable, friendly, easy to approach, good listener, always smiling, patient, initiate conversation, customer oriented, problem solver
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
Food Server, Host
Silver Sevens Hotel & Casino
Las Vegas, NV
05.2022 - Current
- Responsible for greeting and seating customers upon entry
- I performed all money and credit card transactions
- I interacted with customers during their dining experience
- I cleared tables and prepared for next customers
- I also assisted with dishwashing when needed.
- Added food items, beverages and utensils to trays and immediately delivered to correct rooms.
- Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
- Cultivated warm relationships with regular customers.
- Organized and replenished supplies at food stations to optimize team performance.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Collaborated with bar staff to complete alcoholic beverage orders for guests in dining areas.
- Leveraged POS system to manage sales transactions, process credit cards and print receipts.
- Noted special patron requests and followed up with kitchen to confirm delivery.
- Greeted incoming guests and managed accurate seating based on customer desires and server loads.
Residential, Nursing
Bringing About Independence
Las Vegas , Nevada
04.2016 - 03.2021
- Staff, BAI (Bringing About Independence)
- My duty is to provide home support for individuals with intellectual disabilities
- I supports individuals with a variety of medical needs
- I prepare clients medication
- I monitor clients’ behavior
- I preform other task such as preparing food, assisting with personal hygiene and maintaining a clean and safe environment.
- Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
- Helped patients effectively manage routine bathing, grooming and other hygiene needs.
- Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal and social skills.
- Delivered frequent summaries on resident progression and regression in treatment to provide recommendations towards treatment plan for success.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Attended meetings to develop and implement individually tailored treatment plans to lead residents to successful reintegration into society.
- Collaborated with peers and attended meetings to brainstorm new activities for patients and discuss ways to resolve issues.
- Cared for residents by assisting in changing bed linens, washing and ironing laundry, cleaning and personal hygiene.
- Assisted residents in adhering to treatment plans by setting up medical appointments, arranging transportation, coordinating services and providing emotional support.
Sales Associate/Cashier/ Fitting Room Attendant
Vanity Fair Outlet
Primm, Nevada
08.2014 - 08.2016
- I am responsible for greeting all customers upon entry into the store
- I perform all money and credit card transactions
- I also provide assistance with bra fitting
- I am certified in determining the correct bra size for inquiring customers
- I also provide feedback to customers to make sure their shopping experience is positive and rewarding
- I also thank customers for their business and remind them to come and shop with us again.
- Repackaged and tagged returned items for sales floor.
- Checked garments for damage and placed tags prior to returning items to sales floor.
- Offered help to customers and brought alternative sizes.
- Organized clothing and accessories that customers had returned to fitting room desk.
- Assisted customers by finding proper clothing sizes and accessories that would complement outfits.
- Answered customer telephone calls to provide information about store policies and available merchandise.
- Led customers to right aisles and shelves to provide information on available clothing items and accessories.
Sales Associate/Cashier
NIKE Outlet
04.2014 - 09.2015
- I am responsible for greeting all customers upon entry into the store
- I perform all money and credit card transactions
- I also provide assistance with shoe and apparel fitting for customers
- I determine the correct footwear size and clothing size for customers
- I also provide feedback to customers to make sure their shopping experience is positive and rewarding
- I also thank customers for their business and remind them to come and shop with us again.
- Operated POS terminals and cash drawer balancing.
- Connected with customers to support positive transaction experiences and address service concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Kept shelves stocked with popular items by tracking trends and requesting new orders.
- Increased sales by offering advice on purchases and promoting additional products.
Event Specialist
Advantage Sales and Marketing
08.2013 - 04.2014
- Responsible for prepping and preparing samples for customers to enjoy during their shopping experience at Sam’s Club
- I provided a clean and neat work station for the food preparations
- I interacted with customers during their shopping experience
- I also assisted customers with answering questions and concerns regarding the products and product locations within the store.
Education
Diploma - undefined
Western High School
09.2009 - 06.2013
Skills
COMPUTER SKILLSSoftwareMicrosoft Office, Microsoft Excel, Microsoft Word, Microsoft Outlook, POS System10 key, typing
Direct Patient Care
Direct Patient Care
Patient Management
Documenting behaviors
Supporting personal needs
Outpatient care
Additional Information
- CPR Certified Nevada State Health Card Page 2
Timeline
Food Server, Host
Silver Sevens Hotel & Casino
05.2022 - Current
Residential, Nursing
Bringing About Independence
04.2016 - 03.2021
Sales Associate/Cashier/ Fitting Room Attendant
Vanity Fair Outlet
08.2014 - 08.2016
Sales Associate/Cashier
NIKE Outlet
04.2014 - 09.2015
Event Specialist
Advantage Sales and Marketing
08.2013 - 04.2014
Diploma - undefined
Western High School
09.2009 - 06.2013