Summary
Overview
Work History
Skills
Timeline
Generic

Kayla Gibson

Indianapolis,IN

Summary

Attentive individual offering many years of experience in counter work. Committed to delivering great service and highly efficient in processing cash and credit card payments.

Dependable professional with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty.

Energetic professional in the fast-paced hospitality sector, known for high productivity and efficient task completion. Skilled in customer service, food safety practices, and cash handling, ensuring smooth operations during peak hours. Excel at teamwork, communication, and adaptability, leveraging these soft skills to enhance customer satisfaction and workplace harmony.

Energetic individual with background in fast food and counter service, skilled in efficient order handling and customer satisfaction. Demonstrated ability to maintain high cleanliness standards and manage inventory effectively, ensuring smooth operation of fast-paced environments. Known for strong communication skills and capability to work well under pressure, contributing positively to team dynamics and customer experience. Improved workflow through innovative organization methods, enhancing overall service speed and quality.

Overview

20
20
years of professional experience

Work History

Crew Member

McDonald’s
Indianapolis, Indiana
04.2023 - 10.2024
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Monitored quality of food served to ensure it met company standards for presentation and temperature.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Prepared quality products while maintaining portion control and presentation within service goal times.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Processed takeout orders quickly to ensure timely delivery of meals.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
  • Checked expiration dates on all products before serving them to customers.

Cook/Prep Cook/Dishwasher

Cracker Barrel
Plainfield, Indiana
01.2021 - 03.2024
  • Used standardized recipes and other instructions to prepare food.
  • Executed proper techniques when preparing menu item ingredients.
  • Managed portion control using correct utensils during preparation and plating.
  • Organized storage areas for efficient usage of space.
  • Coordinated orders to expedite food from kitchen according to cook time and delivery time.
  • Inspected kitchens for sanitary conditions before the start of each shift.
  • Operated grills, fryers and broilers to cook items to quality guidelines.
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Managed inventory levels of ingredients and supplies necessary for daily operations.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Wrapped, dated and labeled food items in storage for safety and freshness.
  • Followed established procedures and requirements for safe food handling, storage and service.
  • Interacted with waitstaff regarding special orders for customers with food allergies and gluten intolerance.
  • Monitored temperatures of prepared food and cold-storage areas.
  • Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.

Cook

Plainfield Health Care Center
Plainfield, Indiana
04.2005 - 01.2012
  • Replenished food items from inventory and rotated ingredients.
  • Prepared variety of foods according to exact instructions and recipe specifications.
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Retained consistent quality and high accuracy when preparing identical dishes every day.
  • Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
  • Received and stored food and supplies.
  • Coordinated orders to expedite food from kitchen according to cook time and delivery time.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
  • Set up work stations prior to opening to minimize prep time.

Skills

  • Cooking
  • Creativity and innovation
  • Initiative and Self-motivation
  • Health code compliance
  • Sanitizing
  • Cash handling
  • Cleaning and sanitizing
  • Willingness to learn
  • Plate presentation
  • Taking orders
  • Cleaning
  • Basic math
  • Valid Driver's license

Timeline

Crew Member

McDonald’s
04.2023 - 10.2024

Cook/Prep Cook/Dishwasher

Cracker Barrel
01.2021 - 03.2024

Cook

Plainfield Health Care Center
04.2005 - 01.2012
Kayla Gibson