Kayla Glenn
Bella Vista,AR
Summary
Accomplished Store Manager with a proven track record at Starbucks, enhancing revenue and customer satisfaction through expert promotional planning and dynamic leadership. Excelled in recruitment, team development, and operations management, significantly improving store performance. Skilled in fostering client relationships and adept in payroll management, administrative tasks, and human resources demonstrating a results-driven approach with a focus on strategic growth and efficiency.
Overview
7
7
years of professional experience
Work History
Store Manager
Starbucks
10.2017 - Current
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service.
- Recruited, hired, and trained personnel, working to establish key internal functions and outline scope of positions for organization.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Education
High School Diploma -
Cary High School
Cary, NC05.2017
Skills
- Revenue Generation
- Operations Management
- Store Merchandising
- Payroll Management
- Team and Leadership Development
- Customer Relations
- Budget Administration
- Recruitment and hiring
- Promotional
Timeline
Store Manager
Starbucks
10.2017 - Current
High School Diploma -
Cary High School
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