Kayla Glinka
Bohemia,NY
Summary
Proven Sales Associate with a track record of enhancing customer satisfaction and sales at Old Navy. Excelled in teamwork and problem-solving, significantly improving store operations and customer engagement. Skilled in customer service and adept at multitasking, consistently exceeding performance goals.
Overview
5
5
years of professional experience
Work History
Sales Associate
At Home Decor Superstore
10.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
Sales Associate
Old Navy
03.2022 - 10.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed efficient cash register operations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Helped customers locate products and checked store system for merchandise at other sites.
Lead Barista
Greenhouse Cafe
09.2020 - 02.2022
- Contributed to the establishment''s reputation for high-quality service by consistently exceeding customer expectations and maintaining a strong knowledge of menu offerings.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Used POS system to accurately enter orders and process payments.
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Managed inventory levels to ensure adequate stock of ingredients and supplies, minimizing waste and reducing operational costs.
- Resolved customer complaints quickly and professionally, maintaining positive relationships with patrons.
Deli Clerk
Bohemia's Little Bagel Shop
09.2019 - 02.2021
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Kept kitchen, counter and dining areas cleaned and sanitized.
Education
Associate of Arts -
Suffolk County Community College
Selden, NY06-2026
High School Diploma -
Connetquot Highschool
Bohemia, NY06-2021
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
Timeline
Sales Associate
At Home Decor Superstore
10.2023 - Current
Sales Associate
Old Navy
03.2022 - 10.2023
Lead Barista
Greenhouse Cafe
09.2020 - 02.2022
Deli Clerk
Bohemia's Little Bagel Shop
09.2019 - 02.2021
Associate of Arts -
Suffolk County Community College
High School Diploma -
Connetquot Highschool
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