Kayla Goings
De Queen,AR
Summary
A motivational leader and organizational problem-solver with team building and customer service skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience, eager to leverage exceptional communication skills in a professional setting. Possesses experience in data entry and money handling.
Overview
13
13
years of professional experience
Work History
Assistant Manager
Pipsqueak's Delights
Smithville, OK
01.2023 - Current
- Maintained up-to-date knowledge of company products and services.
- Communicated regularly with customers to gain insights into their needs.
- Collaborated with management on developing strategic plans for achieving business goals.
- Supervised daily operations including scheduling shifts, assigning duties.
- Managed customer service inquiries and complaints in a timely manner.
- Created reports on sales trends, inventory levels, and financial data.
Production Worker
Tyson Foods
Broken Bow, Oklahoma
10.2025 - 01.2026
- Operated machinery for processing various meat products efficiently.
- Maintained cleanliness and organization in production areas daily.
- Followed safety protocols to ensure a secure work environment consistently.
- Assisted in packaging and labeling finished products for distribution.
- Collaborated with team members to meet production schedules effectively.
- Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
- Lifted objects weighing up to 50 pounds without assistance when necessary.
- Cleaned work area after job completion ensuring all debris is properly disposed of.
Server
Donut Palace
De Queen, AR
01.2025 - 09.2025
- Provided exceptional customer service in a fast-paced donut shop environment.
- Prepared and served a variety of fresh baked goods daily.
- Maintained cleanliness and organization of dining and kitchen areas.
- Processed cash and credit transactions accurately during busy shifts.
- Collaborated with team members to ensure efficient order fulfillment.
- Monitored inventory levels to assist with stock replenishment needs.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Production Worker
Three rivers meat company
Smithville, Oklahoma
08.2024 - 01.2025
- Operated machinery for processing various meat products efficiently.
- Maintained cleanliness and organization in production areas daily.
- Followed safety protocols to ensure a secure work environment consistently.
- Assisted in packaging and labeling finished products for distribution.
- Lifted objects weighing up to 50 pounds without assistance when necessary.
- Worked with team members to ensure efficient workflow throughout the day.
- Cleaned work area after job completion ensuring all debris is properly disposed of.
- Assisted with basic maintenance tasks such as sweeping, mopping, painting, and cleaning.
- Collaborated with team members to complete assigned tasks and meet tight deadlines.
Production Worker
Tyson Foods
Grannis, AR
07.2023 - 10.2023
- Cleaned up work area at end of shift to maintain safe working environment.
- Identified defective parts or components and removed them from production line.
- Adhered strictly to established guidelines and procedures while performing duties.
- Followed safety protocols while operating machines and equipment.
- Maintained inventory of raw materials, tools, parts, supplies, and finished goods.
- Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
- Separated products according to weight, grade and size of material to produce final product.
Restaurant Server
Stilwell's Restaurant
De Queen, AR
02.2023 - 07.2023
- Attended to guests needs in a timely manner, ensuring satisfaction throughout their dining experience.
- Maintained cleanliness of restaurant area, including tables, chairs, floors, counters, windowsills.
- Maintained positive relationships with co-workers and customers alike through friendly communication.
- Greeted and seated customers promptly, courteously, and professionally.
- Processed payments from customers using cash registers or POS systems.
- Delivered beverages, appetizers, entrees, and desserts to guests in an efficient manner.
- Managed multiple tasks simultaneously while providing excellent customer service.
- Completed opening and closing checklists to ensure smooth restaurant operations.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
Production Worker
Pilgrims Pride JBS
De Queen, AR
04.2017 - 02.2023
- Cleaned up work area at end of shift to maintain safe working environment.
- Identified defective parts or components and removed them from production line.
- Followed safety protocols while operating machines and equipment.
- Maintained inventory of raw materials, tools, parts, supplies, and finished goods.
- Attached identification labels to finished packaged items or stamped lot number and shipping destination information on containers.
- Measured and weighed items to meet quality standards and prevent waste.
- Separated products according to weight, grade and size of material to produce final product.
- Produced quality products by palletizing, packaging and assembling finished items.
Cashier
Walmart
De Queen, AR
02.2016 - 05.2016
- Issued receipts, refunds, credits or change due to customers.
- Followed company security procedures for handling large sums of money.
- Conducted price checks for special orders or discounts as requested by customers.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Accepted cash and credit card payments, issued receipts and provided change.
Production Worker
Pilgrims Pride JBS
De Queen, AR
08.2012 - 09.2014
- Identified defective parts or components and removed them from production line.
- Maintained inventory of raw materials, tools, parts, supplies, and finished goods.
- Measured and weighed items to meet quality standards and prevent waste.
- Separated products according to weight, grade and size of material to produce final product.
Education
Some College (No Degree) - Business
Cossatot Community College of The University of Arkansas
De Queen, ARSkills
- Operations Management
- Product and service knowledge
- Sales monitoring
- Team motivation
- Budgeting and finance
- Sales Strategies
- Money Handling
Languages
English
Professional
References
References available upon request.
Timeline
Production Worker
Tyson Foods
10.2025 - 01.2026
Server
Donut Palace
01.2025 - 09.2025
Production Worker
Three rivers meat company
08.2024 - 01.2025
Production Worker
Tyson Foods
07.2023 - 10.2023
Restaurant Server
Stilwell's Restaurant
02.2023 - 07.2023
Assistant Manager
Pipsqueak's Delights
01.2023 - Current
Production Worker
Pilgrims Pride JBS
04.2017 - 02.2023
Cashier
Walmart
02.2016 - 05.2016
Production Worker
Pilgrims Pride JBS
08.2012 - 09.2014
Some College (No Degree) - Business
Cossatot Community College of The University of Arkansas