Kayla Gorbett
Portland
Summary
Flexible hard worker ready to learn and contribute to team success.
Resourceful Logistics Associate known for high productivity and efficient task completion. Excels through strong problem-solving abilities, effective communication, and adaptability to rapidly changing environments.
Physically fit General Laborer effective at completing projects and tasks on schedule. Consistently follows through with all orders and instructions. Works well in team setting to complete all job related duties, maintain safe working conditions.
Productive professional demonstrating skills. Known for performing tasks and job duties quickly and with minimal supervision.
Overview
14
14
years of professional experience
2010
2010
years of post-secondary education
Work History
Logistics Associate
Amazon
Tualatin
10.2022 - Current
- Coordinated inbound and outbound shipments to ensure timely delivery.
- Operated conveyor belts and other material handling equipment safely.
- Collaborated with team members to optimize warehouse layout and efficiency.
- Monitored product quality and reported discrepancies to supervisors.
- Trained new associates on safety protocols and operational procedures.
- Conducted regular inspections of equipment to maintain operational standards.
- Strong communication skills and efficient coordination
- Ensured compliance with safety regulations when handling hazardous materials or chemicals.
- Quick active responses
- Maintained accurate detail for customer satisfaction
Receptionist and business development coordinator
Camping World RV Sales
Portland
03.2016 - 12.2020
- Greeted customers warmly and assisted with inquiries at front desk.
- Managed phone calls and directed them to appropriate departments.
- Scheduled appointments and maintained calendar for service department.
- Maintained cleanliness and organization of reception area for visual appeal.
- Handled incoming mail and distributed it to relevant personnel promptly.
- Assisted in preparing promotional materials for upcoming sales events.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Scheduled appointments for clients, customers, and other visitors.
- Updated and recorded customer or client information to maintain accounts.
- Performed data entry tasks into various computer systems accurately and promptly.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Updated daily log book with information about visitors entering the premises.
- Scheduled and confirmed appointments and meetings for management team.
- Assisted with special projects assigned by management when required.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Verified visitors' identification cards before allowing access to the building.
- Prepared welcome packages for new hires.
- Coordinated with vendors for repairs and maintenance of office equipment.
- Monitored office supplies inventory and placed orders when necessary.
- Maintained security by following procedures, monitoring logbooks, and issuing visitor badges.
- Handled customer inquiries and complaints, providing timely and appropriate solutions.
Manager
Taco Bell
Rockwood
08.2011 - 03.2016
- Assisted in daily operations and maintained restaurant cleanliness and safety.
- Supported team members during busy service periods to ensure smooth workflow.
- Learned food preparation techniques and followed safety guidelines for handling ingredients.
- Collaborated with staff to restock supplies and maintain inventory levels effectively.
- Participated in training sessions to understand menu items and promotions offered.
- Helped maintain kitchen equipment by following cleaning and maintenance procedures.
- Engaged with customers to create a welcoming environment in the restaurant setting.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Trained employees on additional job positions to maintain coverage of roles.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Provided excellent customer service by taking orders and addressing customer needs.
Education
Centennial High School
Gresham, ORSkills
- Shipment coordination
- Equipment operation
- Product quality control
- Safety compliance
- Data entry management
- Inventory management
- Customer relationship management
- Operational efficiency
- Problem solving
- Effective communication
- Time management
- Employee training
- Documentation management
- Shipping coordination
- Warehouse operations
- Stock replenishment
- Training and leadership
- Verbal and written communication
- Team building
- Punctual and dependable
- Customer service
- Problem-solving
Websites
Projects
Easy One-Bowl Chocolate Cupcakes, A recipe for chocolate cupcakes that are dairy-free, egg-free, gluten-free, grain-free, nut-free, vegan, and paleo., 10 minutes, 15-18 minutes, 25-30 minutes, about 24 cupcakes, 3 cups, Otto’s Naturals - Cassava Flour, very well sifted before measuring, 2 cups, granulated maple sugar (or coconut sugar), 1 teaspoon, salt, 2 Tablespoons, Otto’s Naturals Grain-Free Baking Powder, ¾ cup, unsweetened cocoa powder (sub carob for AIP), ¾ cup, avocado oil, 2 teaspoons, vanilla extract, 2 cups, cold water (plus 5-6 Tablespoons more if subbing coconut sugar), 1 cup, organic, non-hydrogenated shortening, ½ cup, ghee or butter or vegan alternative, ½ cup, maple syrup, 1-2 Tablespoons, cocoa powder (or carob), Preheat oven to 350F. Prepare muffin pans with liners., Combine cassava flour, sugar, salt, baking powder, and cocoa together into a large bowl. Mix., Make two wells. Pour avocado oil into one well and vanilla extract into the second well., Pour cold water over all and stir well with a fork., Pour into lined muffin tins., Bake for 15 to 18 minutes, or until toothpick inserted comes out clean., Cool completely. Frost with your favorite icing., Combine shortening, ghee, maple syrup and cocoa powder in a bowl and whip with a hand blender until light and fluffy.
Timeline
Logistics Associate
Amazon
10.2022 - Current
Receptionist and business development coordinator
Camping World RV Sales
03.2016 - 12.2020
Manager
Taco Bell
08.2011 - 03.2016
Centennial High School