Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Kayla Graves

Dallas,TX

Summary

Dynamic professional with demonstrated success developing and implementing strategic approaches to drive market growth and bottom-line profitability. Strong communicator with natural leadership talent and high energy. Impactful and successful manager talented in building teams and motivating personnel to new levels of performance.

Overview

12
12
years of professional experience

Work History

Senior Specialist Sales Compensation

AT&T
Dallas, TX
01.2024 - Current
  • Supported project teams by coordinating schedules and resources for initiatives.
  • Assisted in data collection and analysis to identify process improvements.
  • Facilitated communication between departments to ensure project alignment.
  • Contributed to team meetings by sharing insights and updates on tasks.
  • Developed presentations to communicate project progress and status updates.
  • Coordinated with internal teams to complete daily assignments and meet deadlines.
  • Coordinated projects to meet client deadlines, communicating updates to involved parties.

Store Manager

AT&T
Dallas, TX
10.2021 - 01.2024
  • Coordinated staff schedules to meet business demands and productivity goals.
  • Implemented sales strategies to enhance customer engagement effectively.
  • Analyzed sales data to inform merchandising decisions and improve offerings.
  • Maintained compliance with company policies and procedures consistently.
  • Fostered a positive work environment through team-building activities and recognition.
  • Recruited, trained and supervised new employees.
  • Relayed communications throughout the sales district via email.

Consultant

AT&T
Dallas, TX
12.2013 - 10.2021
  • Conducted research to support decision-making and strategic planning for clients.
  • Implemented process improvements to optimize service delivery and operational efficiency.
  • Assisted customers with product selection and answered inquiries promptly.
  • Maintained a clean and welcoming sales floor environment for customers.
  • Provided feedback on product trends to enhance merchandising strategies.
  • Resolved customer complaints professionally and ensured satisfaction.
  • Led community events to increase engagement and product knowledge

Education

Bachelor of Arts - Digital Communications and Media

Southern New Hampshire University
Hooksett, NH

Skills

  • Leadership and presentation skills
  • Detail orientation
  • Collaboration and project management
  • Written and verbal communication
  • Product expertise
  • Relationship building

Accomplishments

  • Supported production of PLE Training videos
  • Led product events to bring awareness and engagement
  • Brand Store Model

Timeline

Senior Specialist Sales Compensation

AT&T
01.2024 - Current

Store Manager

AT&T
10.2021 - 01.2024

Consultant

AT&T
12.2013 - 10.2021

Bachelor of Arts - Digital Communications and Media

Southern New Hampshire University

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