Kayla Greenlief
Monmouth,IL
Summary
Highly organized and dependable candidate with a proven ability to effectively manage multiple priorities while maintaining a positive attitude. Demonstrates willingness to take on additional responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills, eagerly seeking an entry-level position. Committed to supporting the team in achieving company objectives.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Manager / Owner
Cedar Creek Kennels LLC
08.2019 - Current
- Enhanced pet health by implementing strict cleanliness protocols and ensuring proper sanitation of kennels
- Increased customer satisfaction by providing attentive care to animals, addressing specific needs and concerns
- Streamlined daily operations for efficiency, optimizing feeding schedules and exercise routines
- Reduced illness outbreaks with thorough monitoring of animal health and prompt reporting of any concerns
- Maintained a safe environment for both staff and animals, regularly inspecting facilities for potential hazards
- Assisted in successful adoptions by preparing animals for new homes and educating potential owners on proper care techniques
- Managed supply inventory to ensure adequate resources were available for daily tasks, such as cleaning and feeding
- Provided comprehensive training for new hires, emphasizing safety protocols and best practices for animal care
- Managed day-to-day business operations.
Certified Nurse Assistant
Courtyard Estates
03.2019 - 07.2021
- Enhanced patient satisfaction by providing compassionate and attentive care
- Reduced patient stress levels through effective communication and active listening skills
- Assisted patients with daily living activities, promoting independence and dignity
- Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients
- Ensured prompt response to call lights, addressing patient needs in a timely manner
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques
Certified Nurse Assistant
GrapeTree Medical Staffing
04.2019 - 07.2019
- Enhanced patient satisfaction by providing compassionate and attentive care
- Reduced patient stress levels through effective communication and active listening skills
- Assisted patients with daily living activities, promoting independence and dignity
- Ensured prompt response to call lights, addressing patient needs in a timely manner
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques
- Provided emotional support for patients during challenging times, fostering a positive healing environment
Certified Nurse Assistant
Genesis Senior Living
03.2016 - 03.2019
- Enhanced patient satisfaction by providing compassionate and attentive care
- Reduced patient stress levels through effective communication and active listening skills
- Assisted patients with daily living activities, promoting independence and dignity
- Ensured prompt response to call lights, addressing patient needs in a timely manner
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques
- Provided emotional support for patients during challenging times, fostering a positive healing environment
Certified Nurse Assistant
Seminary Manor
09.2014 - 03.2016
- Improved patient comfort by providing compassionate and empathetic care
- Assisted patients with daily living activities for enhanced quality of life
- Maintained a clean and safe environment, reducing the risk of infection and falls
- Collaborated with interdisciplinary healthcare teams to ensure optimal patient care outcomes
- Developed strong communication skills through active listening and effective verbal interactions with patients and colleagues
- Enhanced, teamwork abilities collaborating closely with other CNA's, nurses, and other healthcare providers to achieve common goals
- Delivered high-quality personal care services within the scope of practice as a CNA student, ensuring patient satisfaction
Education
High School Diploma -
Monmouth-Roseville High School
01.2012
Carl Sandburg College
Skills
- Staff Management
- Scheduling Coordination
- Facility Maintenance
- Attention to detail
- Animal handling expertise
- First aid knowledge
- Emergency response
- Training and development
- Customer relations
- Operations management
- Business analysis
- Small business operations
Certification
- Certified Nursing Assistant (CNA)
Accomplishments
- Managed Cedar Creek Kennels while training and selling police dogs to the federal government and local police departments.
- Achieved better communication skills through effectively helping with running a kennel that deals with multiple cutsomers on a daily basis.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
- Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
- Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Manager / Owner
Cedar Creek Kennels LLC
08.2019 - Current
Certified Nurse Assistant
GrapeTree Medical Staffing
04.2019 - 07.2019
Certified Nurse Assistant
Courtyard Estates
03.2019 - 07.2021
Certified Nurse Assistant
Genesis Senior Living
03.2016 - 03.2019
Certified Nurse Assistant
Seminary Manor
09.2014 - 03.2016
Carl Sandburg College
High School Diploma -
Monmouth-Roseville High School
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