Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kayla Griggs

Leesburg,VA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Notary Public

Commonwealth Of Virginia
02.2023 - Current
  • Enhanced client satisfaction by providing efficient notary services and maintaining a high level of professionalism.
  • Ensured accuracy in document preparation for various legal transactions, resulting in a streamlined process for clients.
  • Developed strong relationships with repeat clientele, establishing trust and reliability in the provision of notary services.
  • Managed appointment scheduling to maximize efficiency, enabling prompt service for all clients.

Sales Associate

Swim Gem Inc.
03.2023 - 12.2023
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Engaged with customers to build rapport and loyalty.

Sales Greeter

BriteWash AutoWash
02.2022 - 11.2022
  • Boosted customer satisfaction by providing a welcoming and informative atmosphere upon entry.
  • Enhanced store reputation with exceptional attentiveness to each customer''s needs and inquiries.
  • Increased sales conversion rate by effectively directing customers to appropriate departments and sales associates.
  • Maintained an organized, clean entrance area for an inviting first impression on potential customers.
  • Generated repeat business with personalized greetings, remembering loyal customers'' names and preferences.
  • Assisted in achieving monthly sales targets through proactive engagement with browsing clients.

Hotel Front Desk Agent

Grand Hotel Salem
07.2018 - 12.2018
  • Enhanced guest satisfaction by efficiently managing check-ins and checkouts.
  • Maintained strong relationships with guests, addressing concerns promptly and effectively to ensure repeat business.
  • Increased hotel revenue by effectively upselling room upgrades, amenities, and additional services.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Answered phone within [Number] minutes throughout shift, closely following strict guidelines for customer service and satisfaction.

Education

High School Diploma -

Penn Foster High School Online
Leesburg, VA
12.2015

Skills

  • Excellent Communication
  • Organizational Skills
  • Customer Service
  • Interpersonal Skills
  • Phone and Email Etiquette
  • Problem-Solving Skills
  • Register Opening and Closing
  • Reliable and Punctual
  • Policy and Procedure Adherence
  • Guest Relations

Timeline

Sales Associate

Swim Gem Inc.
03.2023 - 12.2023

Notary Public

Commonwealth Of Virginia
02.2023 - Current

Sales Greeter

BriteWash AutoWash
02.2022 - 11.2022

Hotel Front Desk Agent

Grand Hotel Salem
07.2018 - 12.2018

High School Diploma -

Penn Foster High School Online

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Kayla Griggs