KAYLA GROS, CPC-A
Summary
Knowledgeable office professional talented at correcting and resubmitting claims, preparing patient charts and reviewing health records to identify proper diagnosis codes for billing. Offers background in reviewing, analyzing and managing medical record information to obtain prior authorizations from insurance companies and ensure payment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Administrative Secretary
Lafourche Mortgage And Loan
04.2021 - Current
- Responds to inquiries from callers seeking information.
- Greets incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Push all loan applications to the loan manager for processing.
Manager Trainee
Tower Loan
06.2020 - 04.2021
- Responsible for all managerial work
- Placed calls for collection billing
- Maintained customer relationships while generating new business.
- Managed and mentored a team of 4 employees.
Certified Nursing Assistant
Home Care LLC
06.2017 - 03.2018
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Education
CTS Medical Coding/Insurance - Medical Billing And Coding
Fletcher Technical Community College
Schriever, LA12.2023
Skills
- ICD-10CM coding
- CPT and HCPCS coding
- HIPAA compliance
- Medical Terminology
- Time management
- Microsoft Office
- Data Verification
- Data Entry
- Insurance Claims Analysis
- Attention to Detail
Certification
- Certified Professional Coder - Apprentice, American Academy of Professional Coders - August 2023
- Certified Professional Biller, American Academy of Professional Coders - In Progress
- Microsoft Office Specialist, Excel 2019 Associate - September 2023
Timeline
Administrative Secretary
Lafourche Mortgage And Loan
04.2021 - Current
Manager Trainee
Tower Loan
06.2020 - 04.2021
Certified Nursing Assistant
Home Care LLC
06.2017 - 03.2018
CTS Medical Coding/Insurance - Medical Billing And Coding
Fletcher Technical Community College
- Certified Professional Coder - Apprentice, American Academy of Professional Coders - August 2023
- Certified Professional Biller, American Academy of Professional Coders - In Progress
- Microsoft Office Specialist, Excel 2019 Associate - September 2023
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