Kayla Guerra
San Antonio
Summary
Data-focused cybersecurity student with hands-on experience working with python, statistical analysis, and technical lab environments to turn complex data into actionable insights. Strong problem solver with experience supporting operational decision making through data analysis, visualization, and process improvement. Actively developing machine learning skills and a passion for building data driven solutions.
Overview
2
2
years of professional experience
Work History
After-School Program Assistant
Northside ISD
San Antonio, TX
07.2022 - 11.2023
- Assisted in planning and implementing engaging after-school activities for diverse student populations.
- Supported program coordinators in maintaining a safe and inclusive environment for all participants.
- Facilitated communication between parents, teachers, and students to promote program awareness and involvement.
- Monitored student behavior, ensuring adherence to program rules and fostering positive interactions among peers.
Customer Service Representative
H-E-B
San Antonio, TX
06.2021 - 03.2022
- Assisted customers with inquiries and resolved issues to enhance satisfaction.
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team members to maintain store organization and cleanliness.
- Educated customers on product features, promotions, and services offered.
Education
BBA - Cyber Security
The University of Texas At San Antonio
San Antonio, TX05-2026
Skills
- Data acquisition
- Diagnostic assessment tools
- Collaborative partnership building
- Adaptability and flexibility
Timeline
After-School Program Assistant
Northside ISD
07.2022 - 11.2023
Customer Service Representative
H-E-B
06.2021 - 03.2022
BBA - Cyber Security
The University of Texas At San Antonio