Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kayla Guevara

Cortlandt Manor

Summary

Highly motivated and adaptable professional with diverse experience in customer service, administrative operations, youth programming, and early childhood education. Proven ability to manage day-to-day office functions, coordinate schedules and events, and support dynamic teams in fast-paced environments. Skilled in communication, organization, and bilingual in English and Spanish. Passionate about community-based programs, youth development, and creating positive experiences for families, clients, and coworkers alike.

Overview

4
4
years of professional experience

Work History

Office Administrator

Just Play Soccer Club/Joe Palumbo Soccer Academy
Putnam Valley
06.2024 - Current
  • Managed day-to-day administrative operations, including responding to emails, phone calls, and parent inquiries in a timely and professional manner
  • Coordinated program registrations, payment tracking, and roster management using PlayMetrics and other registration platforms
  • Scheduled field usage, practices, tournaments, and staff coverage across multiple programs and teams
  • Created and distributed internal communications, newsletters, event updates, and schedules to families and staff
  • Supported planning and execution of seasonal events, silent auctions, and team travel logistics
  • Maintained up-to-date records for players, coaches, and staff while ensuring data accuracy and confidentiality
  • Collaborated with coaching staff to manage uniform orders, equipment inventory, and event planning
  • Ensured smooth front-office operations by organizing documentation, maintaining supply inventory, and supporting directors as needed

Assistant Teacher

A Rising Star Children's Center
Croton-On-Hudson
06.2023 - 05.2024
  • Picked, packed, and processed online orders (BOPIS/BOSS) to ensure timely and accurate customer fulfillment
  • Retrieved merchandise from sales floor and stockroom while maintaining inventory accuracy
  • Supported freight processing, including unloading deliveries and organizing stockroom inventory
  • Communicated with customers regarding order status and facilitated efficient in-store pickups
  • Collaborated with team leads to prioritize order flow and meet daily fulfillment goals
  • Maintained clean and organized omni workspaces and assisted with merchandise restocking
  • Adapted quickly to changing priorities in a fast-paced, tech-driven retail environment

OMNI

Kohls Department Store
Cortlandt Manor
10.2021 - 01.2024
  • Fulfilled online orders (BOPIS/BOSS – Buy Online Pick Up In‑Store / Ship from Store), picking and packing items efficiently using handheld scanners and omni systems
  • Retrieved merchandise from sales floor and stockroom, restocked shelves and supported inventory
  • Assisted with receiving and processing freight shipments, including unloading trucks and organizing stockroom inventory
  • Provided customer service support in back‑of‑store areas, answered kiosk inquiries, and communicated order readiness to customers
  • Collaborated with omni and operations leads to prioritize order flow and ensure timely order completion
  • Maintained accurate inventory and merchandising presentation, assisted with stock recovery, and helped manage returns and transfers
  • Adapted to fast-paced, technology-driven environment; learned new omni tools and protocols for seamless in‑store and online integration

Cashier

Sunoco Gas Station
Cortlandt Manor
01.2021 - 07.2021
  • Provided fast, friendly customer service in a high-traffic convenience store environment
  • Accurately processed cash, credit, debit, and lottery transactions using POS system
  • Maintained clean and organized store appearance by restocking shelves and coolers
  • Handled customer inquiries, resolved complaints, and ensured a positive shopping experience
  • Performed opening/closing duties, including cash drawer reconciliation and shift reports
  • Ensured compliance with safety and company policies during daily operations

Education

Bachelor of Science - Business Management

Manhattanville University
Harrison
05-2026

Skills

  • Office and administrative support
  • Email management and scheduling
  • Customer service and communication
  • Event and program coordination
  • Childcare and youth supervision
  • Team collaboration and leadership
  • Bilingual communication (fluent in Spanish)
  • Digital tools proficiency
  • Multitasking and time management
  • Problem solving and adaptability
  • Professionalism and confidentiality

Timeline

Office Administrator

Just Play Soccer Club/Joe Palumbo Soccer Academy
06.2024 - Current

Assistant Teacher

A Rising Star Children's Center
06.2023 - 05.2024

OMNI

Kohls Department Store
10.2021 - 01.2024

Cashier

Sunoco Gas Station
01.2021 - 07.2021

Bachelor of Science - Business Management

Manhattanville University

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