Kayla Gutierrez
Clovis,CA
Summary
Proven track record in enhancing customer experiences, demonstrated at Warnors Theatre, where I excelled in guest relations and facility maintenance. Skilled in bilingual communication and adaptability, I consistently delivered results by improving service efficiency and safety. My ability to work in team settings and active listening further contributed to my achievements in diverse roles.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Usher
Warnors Theatre
02.2023 - 06.2024
- Assisted patrons with seating by giving directions and lighting paths.
- Directed ticket holders to seats and facility locations.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Monitored entrance and exit of venue to guarantee safety of guests.
- Maintained professional demeanor to represent venue and create positive impression.
Packer
Gap Distribution Center
10.2023 - 12.2023
- Completed daily orders with packing of shipments.
- Protected materials for transport by correctly packaging products in boxes and bags.
- Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.
- Added packed boxes to conveyor belts for movement to shipping stations.
- Created shipping labels to complete daily order processing.
Farmer's Market Vendor
Schletewitz Family Farms
11.2021 - 05.2022
- Loaded and unloaded boxes and pallets of merchandise for customers.
- Distributed pamphlets and other informational literature on fruit products.
- Established and maintained relationships with vendors to provide steady supply of products.
Education
High School Diploma -
Gateway High School
Clovis, CA05.2024
Skills
- Guest Relations
- Customer Relations
- Facility Maintenance
- Customer Service
- Communication
- Bilingual
- Flexibility
- Adaptability
- Teamwork
- Active Listener
Certification
- First Aid/CPR Certified
- California Food Handlers Course Training - Mar 1, 2024 Issue Date (valid for 3 years)
Languages
Spanish
Native or Bilingual
Software
Typing
Timeline
Packer
Gap Distribution Center
10.2023 - 12.2023
Usher
Warnors Theatre
02.2023 - 06.2024
Farmer's Market Vendor
Schletewitz Family Farms
11.2021 - 05.2022
High School Diploma -
Gateway High School
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