Summary
Overview
Work History
Education
Skills
Timeline
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Kayla Hall

Deerfield Beach,FL

Summary

Well-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional services in bar area. Talented and skilled multitasker comfortable juggling competing priorities. Polished in concocting specialty cocktails and adding inspiration to new menus. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

5
5
years of professional experience

Work History

Bartender

Papamigos
Coconut Creek, FL
08.2023 - Current
  • Greeted customers and provided excellent customer service.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Provided drink suggestions to customers based on their preferences.
  • Assisted in setting up the bar for service shift.

Hostess Trainer

Santorini by Georgios
South Beach, FL
01.2023 - 07.2023
  • Greeted customers and escorted them to their tables.
  • Assigned seating arrangements based on customer preferences and restaurant policies.
  • Provided menus and answered questions about menu items and specials.
  • Managed reservations, waitlists, and special requests for large parties.
  • Monitored dining room activity to ensure all guests were receiving optimal service.
  • Informed kitchen staff of any special orders or dietary restrictions.

Restaurant Hostess

Rocco's Tacos
Boca Raton, FL
11.2021 - 01.2023
  • Performed opening and closing duties such as restocking supplies and cleaning work areas.
  • Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
  • Adhered to all safety regulations set forth by the restaurant management team.
  • Completed daily side work tasks assigned by management such as rolling silverware or folding napkins.
  • Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.

Cashier

All Star Pizza Italian Restaurant
COCONUT CREEK, FL
08.2019 - 11.2021
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.

Education

High School Diploma -

Monarch High School
Coconut Creek, FL
06-2021

Some College (No Degree) - Psychology

Florida International University
Miami, FL

Some College (No Degree) - Business

Broward College
Fort Lauderdale, FL

Skills

  • Outstanding Customer Service
  • Customer Service
  • Handling Difficult Customers
  • Clear And Effective Communication

Timeline

Bartender

Papamigos
08.2023 - Current

Hostess Trainer

Santorini by Georgios
01.2023 - 07.2023

Restaurant Hostess

Rocco's Tacos
11.2021 - 01.2023

Cashier

All Star Pizza Italian Restaurant
08.2019 - 11.2021

High School Diploma -

Monarch High School

Some College (No Degree) - Psychology

Florida International University

Some College (No Degree) - Business

Broward College

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Kayla Hall