Job Search Status
Open to workDesired start date: 2 weeks notice
Desired Job Title
Administrative AssistantSecretaryCoordinatorReceptionistWork Type
Full TimeLocation Preference
RemoteOn-SiteHybridLocation: Findlay, OH
Open to relocation: No
Open To Work
Kayla Hammons
Emergency Room Secretary
Vanlue,OH
Work Preference
Summary
Detail-oriented professional with a proven track record in team leadership and customer service. Skilled in improving processes and supporting patient needs through effective communication and organization. Committed to delivering quality service and fostering positive interactions.
Overview
10
10
years of professional experience
Work History
Secretary to the Emergency Department
Blanchard Valley Hospital
Findlay, OH
05.2024 - Current
- Facilitated consultations for ER providers, documenting calls in patient charts to ensure accurate patient records.
- Compiled detailed reports for the ER department to support data-driven decision-making and operational efficiency.
- Answered phone calls and scheduled patient appointments, delivering timely customer service support to enhance patient experience.
- Coordinated seamless patient transfers, expertly managing transportation logistics both for flights and ground vehicles.
Fulfillment Associate
Amazon LLC
Rossford, OH
12.2021 - 11.2023
- Processed customer orders efficiently using warehouse management systems.
- Assist in training new employees on packing techniques and safety protocols.
- Ensured that all orders were filled accurately with the correct item numbers and quantities requested by the customer.
- Verified accuracy of items received against packing list or invoices.
Department Coordinator
Kids in the Village Early Learning Center
Eagleville, PA
01.2018 - 04.2021
- Created stimulating learning environment for students and supportive setting for instructors, enhancing overall engagement and satisfaction.
- Guided educators through insightful feedback and constructive criticism, enhancing teaching practices and professional growth.
- Facilitated department meetings with teachers to review policies, classroom etiquette, and strategies for conflict resolution, fostering collaboration and consistency.
- Collaborated with managers to address issues regarding employee performance, office equipment, and work schedules.
Administrative Assistant
Farmer's State Bank
Pittsfield, IL
08.2016 - 12.2017
- Collected and reviewed financial histories, environmental reports, and property appraisals to support loan processing.
- Coordinated loan management from application through closing, ensuring timely file movements between underwriters, mortgage lenders, and closing parties.
- Facilitated customer communication with appropriate departments to resolve inquiries and enhance overall satisfaction.
- Maintained accurate loan records and updated client information regularly.
Customer Service Representative
County Market
Pittsfield, IL
04.2016 - 08.2016
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Trained new customer service associates on procedures and policies to enhance team effectiveness.
- Executed store opening duties, including cash drawer reconciliation, equipment checks, and customer account management.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Education
Associate of Arts - Communications
John Wood Community College
Quincy, IL2016
Skills
- Advanced MS Office
- Time management
- Task prioritization
- Effective communication
- Patient Data Management
- Emergency Coordination
- Effective Team collaboration
- Certified in Basic Life Support (CPR)
Timeline
Secretary to the Emergency Department
Blanchard Valley Hospital
05.2024 - Current
Fulfillment Associate
Amazon LLC
12.2021 - 11.2023
Department Coordinator
Kids in the Village Early Learning Center
01.2018 - 04.2021
Administrative Assistant
Farmer's State Bank
08.2016 - 12.2017
Customer Service Representative
County Market
04.2016 - 08.2016
Associate of Arts - Communications
John Wood Community College