Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kayla Harris

Waterville,OH

Summary

Motivated branding, marketing, and social media content creator with 1 year experience of creating, and 8 years of exceptional customer service experience. Skilled in collaborating with individuals, customers, and co-workers in a work environment.

Overview

7
7
years of professional experience

Work History

Front Office Coordinator and Social Media Creator

Pēkomd
02.2023 - Current
  • Accurately book, change and cancel appointments. Overall manage the schedule and create invoices when checking patients out.
  • Provided an understanding of treatments, packages, services, and facility features.
  • Handled patients questions and concerns professionally and courteously.
  • Manage new patient enrollment in membership programs and educated all patient on all company initiatives.
  • Maintained the patient management software, with accurate information and scanning in a timely fashion.
  • Kept the lobby clean and organized for a healthy and sustainable environment.
  • Oversaw the company's social media platforms and responded to patients promptly.
  • Created content for posting on all social media platforms.
  • Created before and after pictures to be presented through the social media platforms.
  • Captured pictures and video's of the daily operations in the work place.
  • Used different editing websites for videos and pictures, to bring them to life.

Sales Assistant

Knight Insurance Group
01.2022 - 02.2023
  • Knowing each type of insurance coverage and making the right recommendations based on customer needs.
  • Maintain all customer insurance documents in a confidential way.
  • implementing accurate information into client portals.
  • Being responsible for the profitable growth of the company and for contributing to achieving sales goals
  • Operating office equipment including scanners, copiers, printers, and phone systems.
  • Built customer loyalty and retention by providing the accurate coverage the customer would need.

Window Attendant

Handel's Homemade Ice Cream
05.2016 - 10.2022
  • Managed a wide variety of customer service and administrative tasks to resolve customer issues.
  • Processed an average of 100 transactions each day to keep workflow moving smoothly.
  • Prioritized and organized tasks to efficiently accomplish service goals
  • Demonstrated leadership by making improvements to work processes and help train others.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Education

Associates in Marketing And Sales Technology AAB -

Owens Community College
Perrysburg, OH
12.2022

Skills

  • Organization
  • Communication skills
  • Leadership
  • Time management
  • Attention to detail
  • Multitasking
  • Creativity
  • Digital Photography

Timeline

Front Office Coordinator and Social Media Creator

Pēkomd
02.2023 - Current

Sales Assistant

Knight Insurance Group
01.2022 - 02.2023

Window Attendant

Handel's Homemade Ice Cream
05.2016 - 10.2022

Associates in Marketing And Sales Technology AAB -

Owens Community College

Similar Profiles

CREATE PROFILE
Kayla Harris