Kayla Harris
NEW YORK
Summary
Security Guard with over 2 years of experience in maintaining safe environments and ensuring client satisfaction. Demonstrates strong problem-solving and surveillance skills, along with expertise in security protocols. Committed to providing excellent customer service and effective communication, aspiring to enhance safety measures and operational efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Security Guard
Allied Universal Security Services
01.2025 - Current
- Completed full building and grounds patrols to spot and investigate concerns.
- Checked and verified photo identification prior to granting facility access.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Examined doors, windows and gates to verify security.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Wrote detailed reports of all security breaches and investigations.
Security Guard
Arrow Security Corp.
11.2024 - 01.2025
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Completed full building and grounds patrols to spot and investigate concerns.
- Responded to emergencies promptly, ensuring the safety of all individuals on site.
- Detected potential risks early by remaining vigilant during shifts and reporting suspicious activity immediately.
- Developed emergency evacuation plans, ensuring staff readiness in case of incident.
Security Guard
Grand Central Neighborhood Services
05.2024 - 09.2024
- Checked in clients upon entry by checking bags and using metal detectors
- Made sure no harmful items entered the premises
- Logged information every hour and wrote incident reports when necessary
- Kept count of all clients in the drop-in center
- Gave clients information on all services available to them
- Answered phone calls referring the homeless to other shelters in the area
- Communicated with donors about donations to the shelter
- Provided services to clients with excellent attention to detail
- Promptly contacted EMS and 911 under emergency circumstances
Security Guard
Allied Universal Security Services
09.2022 - 01.2023
- Company Overview: Worked at John Hopkins University
- Greeted guests professionally and courteously to cultivate a welcoming atmosphere, while making safety a top priority
- Secured premises and personnel by patrolling property
- Thoroughly monitored surveillance equipment and CCTV feeds to maintain residents's safety
- Verified identification of people entering and exiting the facility to eliminate unauthorized visitors
- Placed necessary outgoing calls to verify alarms and dispatch authorities
- Worked at John Hopkins University
Education
Associate Degree In Computer Science - Computer Science
BMCC
New York, NYNO DEGREE - Psychology
The Community College of Baltimore County
Catonsville, MD05.2021
HIGH SCHOOL DIPLOMA -
Milford Mill Academy
Baltimore, MD05.2020
Skills
- Verbal and written communication
- Security camera monitoring
- Patrolling
- Workplace safety
- Punctuality
- CCTV monitoring
- Incident reporting
- First aid certified
- Vigilance awareness
Additional Information - Volunteer Experience
VA Medical Center, Baltimore, MD, Volunteered at a hospital for high school credits., 05/01/17, 08/31/17
Certification
First Aid, F02, 8hour certification, 16hour certification,
Timeline
Security Guard
Allied Universal Security Services
01.2025 - Current
Security Guard
Arrow Security Corp.
11.2024 - 01.2025
Security Guard
Grand Central Neighborhood Services
05.2024 - 09.2024
Security Guard
Allied Universal Security Services
09.2022 - 01.2023
NO DEGREE - Psychology
The Community College of Baltimore County
HIGH SCHOOL DIPLOMA -
Milford Mill Academy
Associate Degree In Computer Science - Computer Science
BMCC
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