Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kayla Harrison

San Antonio,TX

Summary

Dynamic ECSE Instructional Assistant with a proven track record at Boone Elementary School, enhancing student achievement through personalized support and effective classroom organization. Skilled in conflict resolution and small group instruction, I've significantly contributed to creating engaging learning environments and boosting student success. Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Overview

4
4
years of professional experience

Work History

ECSE Instructional Assistant

Boone Elementary School
08.2023 - Current
  • Monitored student progress to identify areas requiring extra support and implement action plans to meet needs.
  • Supervised students during non-instructional times such as lunch breaks or recess periods, maintaining safety standards at all times.
  • Provided support during classes, group lessons, and classroom activities.
  • Provided one-on-one support to students with special needs, enabling them to achieve academic success.
  • Supported student learning objectives through personalized and small group assistance.
  • Monitored student progress through ongoing assessments, adjusting instruction as needed for optimal growth.
  • Provided support to help students with special needs learn and grow.
  • Prepared instructional materials such as worksheets, visuals aids, or manipulatives according to teacher directives for effective lesson execution.
  • Facilitated small group instruction sessions based on specific skill sets or subject matter, boosting overall student achievement levels.
  • Maintained safety and security by overseeing students in recess environments.
  • Applied specialized teaching techniques to reinforce social and communication skills.
  • Assisted teachers in developing differentiated instructional strategies, resulting in improved student outcomes.
  • Collated classroom materials to help teachers prepare for daily instruction and activities.

Arcade Attendant

Andretti Indoor Karting & Games
11.2022 - 08.2023
  • Delivered outstanding guest service even during high-stress situations, maintaining professionalism at all times while meeting diverse customer needs.
  • Managed cash transactions with accuracy, ensuring proper handling of currency and tokens.
  • Enhanced customer satisfaction by maintaining clean and organized arcade game stations.
  • Stocked, replenished and retrieved redemption merchandise, tokens and tickets and informed management of low inventory.
  • Collaborated with team members to create a positive working environment that translated into an enjoyable experience for guests.
  • Maintained appearance of arcade floor and surrounding areas by cleaning surfaces, counters and equipment.
  • Promoted guest loyalty through consistent implementation of promotional offers and rewards programs tailored specifically for frequent visitors.
  • Assisted in training new staff members on company policies, safety protocols, and operational procedures within the arcade setting.
  • Assisted with game technical and mechanical issues and offered playing instructions to enhance guest enjoyment.
  • Maintained a safe environment by monitoring guest behavior and addressing any issues promptly and professionally.
  • Streamlined token distribution process, reducing wait times for guests at redemption counters.
  • Answered guest questions to provide fun game experience.
  • Explained and demonstrated games and attractions to assist guests.
  • Monitored gaming activities in assigned area for gaming illegal actions or suspicious activities.
  • Cleaned rides and attractions to reduce spread of germs and bacteria.
  • Supervised gameplay and monitored guests' actions to prevent theft.

Assistant Store Manager

SeaWorld Parks & Resorts
04.2020 - 11.2022
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Created and maintained safe and secure work environments for employees.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Education

Bachelor of Arts - Education of Individuals in Elementary Special Education Programs

The University of Texas At San Antonio
San Antonio, TX
12.2026

Skills

  • Classroom Organization
  • Effective Communication
  • Small Group Instruction
  • Conflict Resolution
  • Problem-Solving
  • Customer Service
  • Customer experience
  • Customer Service and Engagement
  • Time Management
  • Team Management
  • Classroom Management
  • Teaching strategies

Languages

English
Full Professional

Timeline

ECSE Instructional Assistant

Boone Elementary School
08.2023 - Current

Arcade Attendant

Andretti Indoor Karting & Games
11.2022 - 08.2023

Assistant Store Manager

SeaWorld Parks & Resorts
04.2020 - 11.2022

Bachelor of Arts - Education of Individuals in Elementary Special Education Programs

The University of Texas At San Antonio

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Kayla Harrison