Jacob Denmark
Brownsburg,IN
Summary
Insightful Inventory Analyst with 5 years of experience in applying analytical methods to develop effective ways to improve supply chain operations. Talented in determining multiple sources for data mining. Independent self-starter with a focus on quality while maintaining rapport with colleagues for excellent communication.
Overview
10
10
years of professional experience
Work History
Inventory Analyst
GXO Logistics
Clayton, IN
11.2022 - Current
- Developed weekly and monthly tracking systems and issued routine reports to help senior leaders improve decision-making related to inventory discrepancies.
- Worked with clients to keep SAP and in house warehouse management systems in sync.
- Analyzed operational data, surfacing insights and findings to support business and technical decisions.
- Collaborated and communicated with various team members, business partners and vendors.
- Reviewed and assessed customer data in real-time to discover and immediately address errors and anomalies before issues occurred.
- Defined key data points and data sources to track against measurable performance indicators and produce useful reports.
- Utilized SQL queries to extract relevant data from databases for report generation.
- Presented findings and recommendations in meetings with supply chain leadership.
End User Support Technician Supervisor
RR Donnelley
Plainfield, IN
01.2022 - 11.2022
- Created new accounts, reset passwords and configured access to servers and file management software for users.
- Assisted customers with various types of technical issues via email, live chat and telephone.
- Researched issues on various computer systems and databases to determine resolutions to problems and answer inquiries.
- Maintained records, logs and lifecycle documentation of work requests.
- Troubleshot hardware issues and worked with service providers to facilitate repairs for end users.
- Trained users to operate and manage hardware and software.
- Developed strong knowledge of hardware and software while keeping abreast of new applications, increasing efficiency and productivity for management and clients.
- Performed troubleshooting on networking and connectivity issues to restore connections and network access.
- Responded to or escalated tickets based on severity and internal policies governing responses.
- Used Active Directory to automate settings and changes to end-user computers, drive mappings and desktop configurations.
Inventory Analyst
RR Donnelley
Plainfield, IN
09.2018 - 01.2022
- Carried-out duties within a fast-paced retail environment, providing organized stocking methods and plans.
- Organized storage of articles in bins, floors, shelves, and assigned areas according to product categories.
- Generate nightly cycle counts and provide to inventory specialists.
- Complete final counts using order picker or sit-down forklift.
- Completed year-end full physical inventories and communicated counts to inventory managers for review.
- Analyzed and managed finished goods and raw material inventory to check metrics such as levels and turns, aging and security.
- Collaborated and communicated with various team members, business partners and vendors.
- Compiled and analyzed data and presented updates on sales and supply chain requirements.
- Defined key data points and data sources to track against measurable performance indicators and produce useful reports.
- Utilized SQL queries to extract relevant data from databases for report generation.
- Presented findings and recommendations in meetings with supply chain leadership.
Shipping Coordinator
RR Donnelley
Plainfield, IN
09.2017 - 09.2018
- Monitored and organized logistics documents, including bills of lading, delivery receipts, packing lists and load tags.
- Coordinated import and export operations, adhering to tight schedules and deadlines.
- Communicated with customers and management to report delays, including emergencies, weather challenges and carrier schedule changes.
- Planned and prioritized day-to-day shipments and billing in collaboration with the warehouse and sales team.
- Completed research into problem orders and provided feedback to the shipping team.
- Compared shipment contents with paperwork to support inventory accuracy and records management.
FES Team Lead
RR Donnelley
Plainfield, IN
09.2015 - 09.2017
- Developed project plans covering topics such as goals, resources required, and schedules.
- Trained new staff on production procedures.
- Oversaw a team of 30 members.
- Lead team members to meet the service level agreement.
- Performed audits to check teams ' pick accuracy.
- Tracked attendance and followed up with management regarding late or absent employees.
- Delegated daily tasks to team members to optimize group productivity.
- Monitored team progress and enforced deadlines.
- Collaborated with management team to implement new work procedures or policies.
- Fostered positive employee relationships through communication, training and development coaching.
Production Worker
RR Donnelley
Plainfield, IN
09.2014 - 09.2015
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Recorded discrepancies and damage to inventory and reported findings.
- Audited sales orders to verify contents before shipping
- Maintained pick faces so that inventory was readily available.
Education
High School Diploma -
Excel Center Deactur
Indianapolis, INITF+ Certified -
MedCerts
Livonia, MISkills
- Highly skilled in Microsoft Suite
- Effective customer communication
- Training and development
- Materials tracking
- Quality Assurance
- Package preparation
- Technical writing
- Data evaluation
- Shipping coordination
- Collaboration
- Team management
- SAP
- Permissions management
- Root cause analysis
- DHCP Configuration
- Active directory management
- Hardware updates
- Project coordination
- Network infrastructure updates
- Software licenses and patches
- SQL Data Mining
- Operational Reporting
Timeline
Inventory Analyst
GXO Logistics
11.2022 - Current
End User Support Technician Supervisor
RR Donnelley
01.2022 - 11.2022
Inventory Analyst
RR Donnelley
09.2018 - 01.2022
Shipping Coordinator
RR Donnelley
09.2017 - 09.2018
FES Team Lead
RR Donnelley
09.2015 - 09.2017
Production Worker
RR Donnelley
09.2014 - 09.2015
High School Diploma -
Excel Center Deactur
ITF+ Certified -
MedCerts