KAYLA Hartman
Summary
Dedicated healthcare professional with experience in patient support seeking to leverage strong communication and organizational skills in a new role within the healthcare management or administrative support. Passionate about enhancing patient experience and operational efficiency.
Overview
8
8
years of professional experience
Work History
Certified Nursing Assistant
UNC Health Care
10.2022 - Current
- Maintain and stock equipment and supplies to reduce costs through excellent organization.
- Contribute to the care of the ward by recording information on charts to communicate with all medical team members.
- Provide compassionate emotional support to patients and their families.
- Complete assigned care tasks within designated timeframes while adhering to quality standards.
- Exhibit a proactive approach to patient safety and infection control, contributing to a safe care environment.
- Foster a collaborative environment by assisting colleagues during peak workloads and emergencies.
- Uphold the organization's values of integrity, empathy, and dedication to excellence.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
Certified Nursing Assistant
Windsor Point Retirement Community
06.2017 - 10.2018
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Personal Care Aide
Personal Home Health
01.2017 - 10.2018
- Assisted clients with daily living activities for increased comfort and quality of life.
- Maintained a safe and clean environment for clients, reducing health risks and promoting overall wellbeing.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Education
Certificate - Nurse Aide
Wake Technical Community College
Raleigh, NC01-2017
High School Diploma -
Garner Magnet High School
Garner, NC06-2014
Skills
- HIPAA Regulation Adherence
- Dependable Team Contributor
- Safety Protocol Knowledge
- Client Data Organization
- Appointment Coordination
- Skilled in Clinical Terminology
- Interpersonal Skills
- Safeguarding Confidentiality
- Critical Thinking for Challenges
- Effective Time Management
- Effective Multitasking
- Adaptability to Change
- Commitment to Ethical Practices
Timeline
Certified Nursing Assistant
UNC Health Care
10.2022 - Current
Certified Nursing Assistant
Windsor Point Retirement Community
06.2017 - 10.2018
Personal Care Aide
Personal Home Health
01.2017 - 10.2018
Certificate - Nurse Aide
Wake Technical Community College
High School Diploma -
Garner Magnet High School
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