Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kayla Hawkins

Oneonta,Alabama

Summary

Patient-oriented Dental Assistant bringing over 3 years of experience in fast-paced dental practices. Highly skilled in preparing patients for examinations, assisting with chairside procedures and educating patients on oral hygiene and care. Focused on providing top quality customer service.

Overview

3
3
years of professional experience

Work History

Dental Assistant

Aspen Dental
Birmingham, AL
11.2020 - Current
  • Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
  • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
  • Sterilized instruments according to established guidelines and protocols.
  • Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
  • Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
  • Laid out dental instruments and equipment before procedures.
  • Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
  • Greeted patients upon arrival at the office and escorted them to an examination room.
  • Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions. Can make bleaching trays for patients to take home.
  • Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
  • Educated patients on treatment procedures and post-procedure home care.
  • Prepared dental materials such as composite resin, impression material and cements for use by the dentist.
  • Documented patient records with procedures performed and added notes taken to charts.
  • Utilized automated washers to sterilize instruments and prevent cross-infection between patients.
  • Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
  • Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
  • Helped maintain inventory levels of all dental supplies used in day-to-day operations.
  • Assisted dentist during examinations by retracting patient's cheeks and tongue.
  • Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
  • Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
  • Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.
  • Ordered supplies necessary for daily operations of the practice.
  • Prepared patients by explaining scheduled treatments and potential side effects.
  • Explained dental services and payment plans to help patients make informed decisions.
  • Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
  • Updated patient records with new data and treatment information.
  • Prepared bills and completed insurance forms using system software.
  • Checked patients in and out, verified insurance and collected co-pays to keep business administrative and financial records current.
  • Provided excellent customer service by addressing any complaints or issues in a prompt manner.
  • Prepared new patient files and updated existing records with new personal, insurance, and medical information.
  • Responded to telephone inquiries from patients in a timely manner, providing accurate information and direction as needed.
  • Maintained master calendar and scheduled new appointments based on provider availability.
  • Scheduled and confirmed patient appointments and consultations.
  • DLS certified

Education

Dental Assisting

Southern Dental Academy
Springville, AL
11-2020

High School Diploma -

Southside High School
Rainbow City, AL
05-2005

Skills

  • Dental Hygiene
  • Patient Education
  • Clinical Support
  • Instrument Preparation
  • Patient Services
  • Inventory Management
  • Chairside Assistance
  • Patient Scheduling
  • Dental Impressions
  • Oral Surgery
  • Patient Care Coordination
  • Oral X-Rays
  • Team Collaboration
  • OSHA Regulations Knowledge
  • Chair-Side Support
  • Dental Radiography
  • Insurance Billing
  • Invisalign/ Motto
  • DLS Certified
  • place buttons for motto or invisalign

Timeline

Dental Assistant

Aspen Dental
11.2020 - Current

Dental Assisting

Southern Dental Academy

High School Diploma -

Southside High School
Kayla Hawkins