Kayla Hays

Proven Customer Service Representative at Texas Truck Center, adept in conflict mediation and problem-solving, significantly enhanced customer loyalty through empathetic complaint handling and effective dispute resolution. Skilled in active listening and critical thinking, excelled in high-stress situations, ensuring professionalism and team development. Although my current job has been a great learning and progressive experience, I am ready to be in a different environment helping others. Excited about opportunity to take my next career step with Core Civic as a Detention Officer!