Summary
Overview
Work History
Education
Skills
Certification
Rookie of the year, AHA heart saver award, patient advocate of the year
Timeline
Generic

Kayla Hefner

Conover,NC

Summary

Dynamic Paramedic with extensive experience at Catawba County EMS, excelling in advanced life support and critical decision-making. Proven track record in enhancing patient outcomes through effective airway management and compassionate care. Skilled in documentation and reporting, fostering strong relationships with healthcare teams to ensure seamless patient transfers and care continuity.

Emergency medical professional with track record in providing high-quality care in urgent situations. Known for strong teamwork and achieving positive outcomes, adapting to changing needs with reliability. Skilled in advanced life support and patient assessment, valued for calm demeanor under pressure.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Paramedic

Iredell County EMS
03.2024 - Current
  • Documented patient care accurately using electronic medical records software according to regulatory guidelines for billing purposes and continuous quality improvement initiatives.
  • Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
  • Enhanced team efficiency through clear communication and collaboration during high-pressure emergency situations.

Paramedic Crew Chief

Catawba County EMS
07.2022 - 01.2024
  • Was the first line management to 5 employees.
  • Stand in shift supervisor
  • Made the schedule for my employees
  • Did employee evaluations
  • Handled any concerns from employees
  • Handled any complaints on my employees

Paramedic Field Training Officer

Catawba County EMS
04.2021 - 01.2024
  • Sustained positive relationships with hospital staff during patient transfers to establish trustworthiness among healthcare professionals.
  • Participated in ongoing professional development opportunities to stay current on advancements in emergency medical services.
  • Developed training materials for fellow paramedics, ensuring consistent understanding of protocols and procedures.
  • Managed challenging scenes with multiple casualties by prioritizing patient care, delegating tasks efficiently, and maintaining clear communication among team members.

Paramedic

Catawba County EMS
10.2014 - 01.2024
  • Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
  • Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.
  • Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions.
  • Worked en-route to hospital to prepare patients for arrival or surgery and control wounds.

Education

Bachelor of Science - Bachelors Health Science

South College
Knoxville, TN
08-2026

Associate of Applied Science - Emergency Medicine

Catawba Valley Community College
Hickory, NC
05-2015

Skills

  • Documentation and reporting
  • Advanced life support
  • Critical decision-making skills
  • Direct patient care
  • Patient management
  • Airway management
  • Pediatric advanced life support
  • Pre-hospital care

Certification

  • Paramedic

Rookie of the year, AHA heart saver award, patient advocate of the year

I won rookie of the year for Iredell County EMS within my first year of employment 

I won the American Heart Association heart saver award for a cardiac arrest save

I won patient advocate of the year for going above and beyond for my patients 

Timeline

Paramedic

Iredell County EMS
03.2024 - Current

Paramedic Crew Chief

Catawba County EMS
07.2022 - 01.2024

Paramedic Field Training Officer

Catawba County EMS
04.2021 - 01.2024

Paramedic

Catawba County EMS
10.2014 - 01.2024

Bachelor of Science - Bachelors Health Science

South College

Associate of Applied Science - Emergency Medicine

Catawba Valley Community College

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Kayla Hefner