Hi, I’m
Kayla Herrera
Chino Hills,CA
Summary
Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.
Overview
8
years of professional experience
1
year of post-secondary education
Work History
Sky Zone Trampoline Park
Team Member,Assistant Manager, Events/Park Manager
09.2018 - Current
Job overview
- Facilitated smooth checkout process for guests through effective register management.
- Organized events and provided food and drink service.
- Advanced to assistant manager, managing courts, staff, and guests.
- Advanced to Events/Park Manager with expanded duties in team scheduling and event coordination.
- Developed proficiency in handling administrative duties and utilizing Microsoft Office software.
- Monitored progress of key performance indicators like bookings and revenue generation.
- Reviewed survey results to maintain consistent guest experience.
- Maintain an organized system to ensure team success
- Manage inventory for department with weekly checks
- Managed vendor relationships to uphold inventory standards.
- Host team meetings to ensure the team is on the path to success
- Provided solutions for unresolved operational difficulties.
- Distribute information on marketing strategies and resources to staff.
Victoria’s Secret
seasonal crew member
11.2017 - 01.2018
Job overview
- Assisted other crew members with customer services and shelf stocking
Education
Northview HighschoolCovina
diploma
06.2017
Mount San Antonio CollegeWalnut
Undergraduate
08.2019 - 03.2020
Skills
- American Sign Language
- Cashier
- Customer service
- Time management
- Supervision
- Food preparation
- Problem solving
- Friendly
- Quick learner
Timeline
Mount San Antonio College
Undergraduate
08.2019 - 03.2020
Team Member,Assistant Manager, Events/Park Manager
Sky Zone Trampoline Park
09.2018 - Current
seasonal crew member
Victoria’s Secret
11.2017 - 01.2018
Northview Highschool
diploma
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