Overview
Work History
Education
Skills
Timeline
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Kayla Herron

Chico,CA

Overview

8
8
years of professional experience

Work History

Trip Leader

Adventure Outings
08.2024 - Current
  • Lead group excursions, ensuring participant safety and adherence to protocols.
  • Adapt to unforeseen challenges or changes in itinerary seamlessly to minimize disruption for group members.
  • Develop engaging itineraries that catered to diverse participant interests and skill levels.
  • Contribute to a positive work environment by actively engaging with colleagues and maintaining open lines of communication.

Firework Booth Manager

Rotary Club of San Bruno
07.2025 - 07.2025
  • Assisted in coordinating booth setup and breakdown daily.
  • Contributed to creating an inviting atmosphere through visually appealing display arrangements.
  • Collaborated with volunteers to ensure efficient workflow during busy event periods.
  • Learned effective communication strategies to interact with diverse audiences.

Trips Manager

Adventure Outings
08.2024 - 05.2025
  • Created Trip Calendar, including trips and descriptions for Adventure Outings.
  • Collaborated with my boss, other managers, as well as guest speakers to organize events.
  • Facilitated meetings to delegate leaders to trips.


Assistant Trip Leader

Adventure Outings
01.2023 - 08.2024
  • Assistant led diverse groups through outdoor excursions, ensuring safety and engagement throughout activities.
  • Trained and learned from trip leaders on best practices to advance to Trip Leader position.
  • Evaluated participant feedback to refine future trips, ensuring continuous improvement in service delivery.
  • Fostered teamwork among participants, promoting collaboration and camaraderie in challenging environments.

Office Staff

Adventure Outings
01.2022 - 08.2024
  • Managed daily office operations, ensuring efficient workflow and organization.
  • Coordinated all pertinent information with trip participants.
  • Answered calls and emails in a professional, timely manner.
  • Implemented document management system, enhancing accessibility and retrieval efficiency.

Cashier

Mountain Mike's
05.2021 - 06.2023


  • Provided exceptional customer service, resolving inquiries and enhancing satisfaction.
  • Maintained a clean and efficient front-of-house environment
  • Assisted in training new staff on operational procedures and customer interaction techniques.

Babysitter

Family Friends And Neighbors
01.2018 - 08.2022
  • Provided consistent care for the child from toddlerhood through early school years
  • Built a strong rapport with the child by fostering trust, empathy, and patience
  • Supervised children's activities, ensuring safety and engagement in age-appropriate tasks.
  • Communicated effectively with parents regarding children's progress and daily activities.

Education

Bachelor of Science - Communication Sciences And Disorders

California State University, Chico
Chico, CA
05-2026

Skills

  • Environmental awareness
  • Customer Service
  • Child Supervision & Instruction
  • Safety Awareness Cash Handling
  • Communicative
  • Team Leadership
  • Time Management
  • Customer engagement
  • Outdoor Recreation
  • Conflict Resolution
  • Wilderness First Responder (WFR)

Timeline

Firework Booth Manager

Rotary Club of San Bruno
07.2025 - 07.2025

Trip Leader

Adventure Outings
08.2024 - Current

Trips Manager

Adventure Outings
08.2024 - 05.2025

Assistant Trip Leader

Adventure Outings
01.2023 - 08.2024

Office Staff

Adventure Outings
01.2022 - 08.2024

Cashier

Mountain Mike's
05.2021 - 06.2023

Babysitter

Family Friends And Neighbors
01.2018 - 08.2022

Bachelor of Science - Communication Sciences And Disorders

California State University, Chico

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Kayla Herron