Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kayla Hewitt

Augusta,GA

Summary

Dedicated and detail-oriented professional with 6+ years of experience in food service, healthcare support, customer service, and sanitation. Proven ability to work in fast-paced environments with compassion, efficiency, and excellence. Strong communication skills, a heart for service, and a consistent track record of reliability and teamwork. Currently seeking to grow within a mission-driven organization.

Overview

6
6
years of professional experience

Work History

• Food & Nutrition Services Worker

Charlie Norwood VA Medical Center
2023.03 - Current

Deliver nutritious meals to patients in a timely, safe, and courteous manner.

- Follow strict food safety and sanitation guidelines in a healthcare environment.

- Support dietitians by preparing trays according to medical dietary needs.

- Maintain cleanliness and restocking of food areas and equipment.

- Provide compassionate service to veterans, ensuring dignity and respect in every interaction.

- Collaborate with nursing and dietary teams to ensure accurate patient meal service.

Cashier

Buy Buy Baby
2022.02 - 2023.03

Handled customer purchases, returns, and inquiries with professionalism.

- Maintained an organized, clean checkout area.

- Promoted store promotions and upselling techniques.

- Provided excellent customer service and resolved issues promptly.

Sanitation Worker

H&B Food Service
2021.03 - 2022.01

Performed detailed cleaning of facilities, including restrooms, breakrooms, and public areas.

- Followed safety protocols during flu season and high-risk times.

- Supported facility setup for special events.

- Used disinfectants and tools to maintain high cleanliness standards.

Machine Operator

Kimberly-Clark
2020.10 - 2021.03

- Operated and maintained production equipment.

- Conducted routine checks and cleaning to ensure product quality.

- Kept workstations clean and efficient.

Manager

Hardee's Restaurant
2020.08 - 2020.10

- Managed daily restaurant operations and team scheduling.

- Trained new staff on food safety, prep, and customer service.

- Ensured cleanliness, food quality, and customer satisfaction.

Call Center Representative

Convergent
2019.07 - 2020.07

- Answered inbound calls regarding product info, billing, and orders.

- Resolved customer complaints with empathy and professionalism.

- Maintained detailed customer logs and met service goals.

Education

Masters - Social Work

Walden University
Minneapolis, MN

Skills

    - Healthcare & Nutrition Support
    - Sanitation & Food Safety
    - Customer-Focused Service
    - Conflict Resolution
    - Team Leadership
    - Highly Organized & Self-Motivated

Timeline

• Food & Nutrition Services Worker

Charlie Norwood VA Medical Center
2023.03 - Current

Cashier

Buy Buy Baby
2022.02 - 2023.03

Sanitation Worker

H&B Food Service
2021.03 - 2022.01

Machine Operator

Kimberly-Clark
2020.10 - 2021.03

Manager

Hardee's Restaurant
2020.08 - 2020.10

Call Center Representative

Convergent
2019.07 - 2020.07

Masters - Social Work

Walden University
Kayla Hewitt