Kayla Higgins
Boca Tanning Club
Palm Beach Gardens
5
years of professional experience
Dedicated professional with strong customer service skills, excelling in fast-paced environments. Known for effective communication, multitasking, and teamwork, ensuring client satisfaction and retention.
Work History
Tanning Salon Associate
1 Year 3 Months- Provided exceptional customer service to enhance client satisfaction and retention.
- Assisted clients in selecting appropriate tanning packages based on individual needs.
- Educated customers on safe tanning practices and aftercare procedures.
- Maintained cleanliness and organization of tanning equipment and salon environment.
Server
6 Months- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
- Collaborated with team members to manage high-volume orders efficiently during peak hours.
- Assisted in training new staff on menu items, service protocols, and company policies.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Special Needs Nanny
5 Years- Implemented engaging activities to enhance developmental skills and social interactions.
- Monitored behavioral patterns and communicated effectively with parents regarding progress and challenges.
- Collaborated with therapists to reinforce therapeutic exercises during daily routines.
- Created a safe, nurturing environment that promoted independence and self-confidence in children.
- Managed challenging behaviors effectively, utilizing de-escalation techniques and behavior modification strategies.
Restaurant Hostess
5 Months- Managed reservation system to optimize table turnover and guest satisfaction.
- Greeted and seated guests efficiently, ensuring a welcoming atmosphere.
- Collaborated with servers and kitchen staff to streamline service flow during peak hours.
- Handled customer inquiries and complaints promptly, enhancing overall dining experience.
Restaurant Hostess
8 Months- Monitored dining room environment, adjusting ambiance to enhance guest comfort and enjoyment.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
Education
Bachelor of Science - Nursing
Associate of Arts - Nursing
- Honoree
- Dean's List
- Brianna Cooper Heavenly Smiles Scholarship Recipient
High School Diploma
- Honor Roll
- Extracurricular Activities: Cheerleading 2020 - 2024
- Elected Captain of Varsity cheer
- Extracurricular Activities: Weightlifting 2020 - 2024
- Awarded: 1st place district and regional traditional lifter
Skills
Reliability
Multitasking and organization
Verbal communication
Sales techniques
Teamwork
Effective communication
Strong work ethic
Timeline
Server
Buffalo Wild Wings
02.2026 - 08.2026Read More
Tanning Salon Associate
Boca Tanning Club
06.2025 - CurrentRead More
Restaurant Hostess
Sailors Return
01.2025 - 06.2025Read More
Restaurant Hostess
Hudsons on the River
11.2023 - 07.2024Read More
Special Needs Nanny
N/A
06.2021 - 06.2026Read More
Keiser University
Bachelor of Science from Nursing
Read More
Florida State University
Associate of Arts from Nursing
Read More
Martin County Highschool
High School Diploma
Read More