Kayla Hightower
Louisville,KY
Summary
Focused patient care professional, highly motivated and committed Medical Assistant/PCA/Phlebotomist with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Overview
12
12
years of professional experience
Work History
Certified Nursing Assistant/Phlebotomist
Frazier Rehabilitation Institute : UofL Health
Louisville, Kentucky
05.2019 - Current
- Activities of daily living
- Routine hygiene
- Shower/Bathe
- Lift/lower patients using mechanical lift
- Cath/bowel programs
- Changing diaper/briefs due to accident/incontinence
- Toileting
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Supported patient mobility needs with correct assistive devices and proper body mechanics to prevent injuries.
- Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Obtained blood specimens by performing venipunctures and finger sticks more then 20 times per day.
- Validated blood and specimen collection orders, alerting nurses or physicians of discrepancies between order and nursing station logs.
- Assisted with office procedures by monitoring patient flow, performing telephone screening and maintaining sample drug lists.
Medical Assistant
Dr Lawerence Peters
Louisville, Kentucky
09.2019 - 02.2020
- Proficiently use Micro MD and All scripts
- Take messages from patients
- Use paging system
- Used computer programs and registration systems to schedule patients for routine and complex procedures.
- Completed clerical duties and tasks for clinic administration.
- Verified and updated demographic and other personal information for patients.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Obtained client medical history, medication information, symptoms and allergies.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Taught patients about medications, procedures and care plan instructions.
- Completed clinical procedures and gathered patient data for interpretation by physician.
Medical Coordinator (part Time)
CTS Russell
Louisville, Kentucky
05.2019 - 01.2020
- Created and implemented care plans for prisoners suffering from chronic conditions.
- Complied with all security regulations within prison system and administered care in safest possible environment.
- Stabilized prisoners suffering from falls, stab wounds or other injuries prior to hospital transfer.
- Evaluated patient histories, complaints and current symptoms.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
Medical Receptionist
Aptiva Health
Louisville, Kentucky
01.2017 - 05.2019
- Answer phones
- Copy/fax/scan
- Proficiently use Kareo and Epic
- Helped patients complete necessary medical forms and documentation.
- Checked patient insurance, demographic and health history to keep information current.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained current and accurate medical records for patients.
- Transcribed phone messages and relayed to appropriate personnel.
- Completed patient referrals to other medical specialists.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
Medical Assistant
Kentuckiana Pulmonary Associates
Louisville , Kentucky
07.2011 - 03.2017
- Obtained patient medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Called and faxed pharmacies to submit prescriptions and refills.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Taught patients about medications, procedures and care plan instructions.
- Completed clinical procedures and gathered patient data for interpretation by physician.
Education
No Degree - Nursing
Ivy Tech Community College of Indiana
Indianapolis, IN12.2023
Skills
- Examination Preparation
- Medication Administration
- Updating Medical Records
- Vitals Collection and Documentation
- Specimen Collection
- Arterial Blood Draws
- Butterfly Venipuncture
- Vacuum Tube and Syringe Use
Timeline
Medical Assistant
Dr Lawerence Peters
09.2019 - 02.2020
Certified Nursing Assistant/Phlebotomist
Frazier Rehabilitation Institute : UofL Health
05.2019 - Current
Medical Coordinator (part Time)
CTS Russell
05.2019 - 01.2020
Medical Receptionist
Aptiva Health
01.2017 - 05.2019
Medical Assistant
Kentuckiana Pulmonary Associates
07.2011 - 03.2017
No Degree - Nursing
Ivy Tech Community College of Indiana