Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Kayla Hinton

Baltimore,MD

Summary

Experienced Healthcare Worker with background in diverse healthcare settings including hospitals, clinics and nursing homes. Strengths include patient care, medical terminology knowledge, and strong communication skills.

Hardworking employee enthusiastic about learning everything. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Delivery Driver

Amazon
07.2022 - 10.2024
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Loaded truck and properly secured items to prevent damage for deliveries.

Elderly Caregiver /Certified Medication Technician

Lacey Agency
11.2020 - 04.2022
  • Provided emotional support and reassurance when needed while also maintaining professional boundaries at all times.
  • Ensured that medication was stored correctly according to manufacturer guidelines and facility policies.
  • Worked collaboratively with healthcare team to coordinate patient care services.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Offered companionship and kindness to elderly patients.
  • I obtained my CMT in october of 2020 and is currently renewed

Dietary Aide/Front Desk Attendant

Roland Park Place
10.2017 - 09.2020
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Followed all food safety regulations while preparing meals for patients.
  • Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
  • Improved patient satisfaction by providing high-quality meals tailored to their dietary needs and preferences.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
  • Greeted customers and answered inquiries regarding menu items and specials.
  • Utilized POS system to receive and process food and beverage orders.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Maintained a professional and welcoming environment at the front desk, contributing to positive guest feedback.

Education

Certificate - Certified Phlebotomist

Rescuing Hearts LLC
04-2022

No Degree - Certified Medication Tech

Yvonne Finney MSN,RN,CM/DN,LNC
Baltimore, MD
03-2025

High School Diploma - undefined

Patterson High School
06.2017

No Degree - CNA/GNA

Itworks
Baltimore, MD
07-2025

Skills

  • Data entry
  • Patient identification
  • Customer service
  • Positive attitude
  • Valid Driver's license
  • Teamwork and collaboration
  • Hipaa
  • DOT compliance
  • Compassion
  • Time management
  • Administer Medications
  • Observing and reporting

Certification

  • Licensed CNA - A00230276 7/2025 - 05/2027
  • Certified Medication Techinician- MT0142045 11/2020- renewed 03/2025 expires 05/2027

Timeline

Delivery Driver

Amazon
07.2022 - 10.2024

Elderly Caregiver /Certified Medication Technician

Lacey Agency
11.2020 - 04.2022

Dietary Aide/Front Desk Attendant

Roland Park Place
10.2017 - 09.2020

High School Diploma - undefined

Patterson High School

Certificate - Certified Phlebotomist

Rescuing Hearts LLC

No Degree - Certified Medication Tech

Yvonne Finney MSN,RN,CM/DN,LNC

No Degree - CNA/GNA

Itworks

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Kayla Hinton