Kayla Hockman

Recruiting, interviewing and orienting former and new staff members.

Setting strategic long and short-term departmental goals and evaluating outcomes that arise.

Developed, implement, monitored, and evaluated operational polices and procedures.

Identify and address problems and opportunities for the company.

Support worker communication within the crew and the higher up management staff.

Greeting visitors, answering a high-volume of incoming phone calls and delivering world-class customer service to the consumers in a high-volume environment.

Keep updated shift management and customers relations classes.