Kayla Hodges
Tallahassee,FL
Summary
I have experience working with organizations to support my community. I am successful at adapting to changing conditions, working productively, and multitasking to handle simultaneous needs. I am a positive and upbeat team member, devoted to creating the best environment for my team members and customers.
Overview
2
2
years of professional experience
Work History
Orientation Leader
Florida State University
Tallahassee, FL
11.2023 - Current
- Provided orientation to new students and their families, explaining the university policies and procedures.
- Prepared and presented information about student services, academic programs, campus resources and other topics related to student life.
- Led small group discussions on topics such as time management, study skills, career planning, financial aid and health services.
- Utilized data collected from surveys administered during Orientation sessions to identify areas where improvements could be made.
- Planned and led community activities and events to promote bonding.
Human Resources Front Desk Assistant
Florida State University
Tallahassee, FL
01.2023 - 05.2024
- Answered phone inquiries in a professional manner and directed calls to the appropriate staff members.
- Provided support to other departments within the office, such as managing appointments, etc.
- Maintained accurate records of employees.
- Trained new employees on proper front desk operations and customer service techniques.
- Assisted with administrative tasks such as filing paperwork, preparing reports.
- Fingerprinting for employee background checks.
Shopper-cashier
Whole Food Market
Atlanta, GA
06.2023 - 10.2023
- Assisted customers in selecting desired merchandise and provided product knowledge.
- Processed payments and returns accurately and promptly.
- Provided excellent customer service by greeting customers warmly and responding to inquiries quickly.
- Stocked shelves with new products and reorganized existing displays as necessary.
- Operated point-of-sale systems efficiently, including cash registers, scanners.
- Assisted colleagues in completing assigned tasks in a timely manner.
- Shopped grocery orders that were made online and delivered to customers
Education
Bachelor of Science - Criminology
Florida State University
Tallahassee, FLSkills
- Human Resources Support
- Visitor relations
- Peer Mentoring
- Speech Clarity
- Payment Collection
- Decision-Making
- Reliability
- Sales and Merchandising
- Interpersonal Communication
- Attention to Detail
Affiliations
- Sisters2Service - Mentoring Elementary aged girls by helping with homework and facilitating activities
- Tallahassee Memorial Healthcare Volunteer
- Boys and Girls Club volunteer
Timeline
Orientation Leader
Florida State University
11.2023 - Current
Shopper-cashier
Whole Food Market
06.2023 - 10.2023
Human Resources Front Desk Assistant
Florida State University
01.2023 - 05.2024
Bachelor of Science - Criminology
Florida State University
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